Administrative Operations Assistant - REPOST (Contingent II - Grant Funded)

Maryland Connect•Patuxent Riding, MD

6d•$57,663 - $67,663

About The Position

The Administrative Operations Assistant (AOA) supports Disability Support Services (DSS) staff in advancing the department’s mission of ensuring equal access to university programs and services for students with disabilities. The AOA is the first point of contact for people seeking DSS information and services, oversees daily workflow, coordinates office activities and operations, and provides staff support. The role includes administrative, customer service, financial, reporting, contract, technology, and event-support duties. The position is listed as Non-Regular Fixed Term and Contingent II, grant funded. A bachelor’s degree or five years of experience in higher education is required.

Requirements

Ability to follow university policies and procedures.
Excellent organization and time-management skills.
Knowledge of current technologies and Microsoft Office, including Excel spreadsheets and PowerPoint.
Ability to analyze problems, identify solutions, and take appropriate action using judgment and decision-making to de-escalate situations.
Willingness to learn new skills.
Bachelor’s degree or five years of experience in higher education.

Nice To Haves

Knowledge of disability laws and ADA, Section 504, and Section 508 compliance requirements at the postsecondary level.
Ability to work independently and as part of the DSS team.
Working knowledge of the budget process.
Excellent outreach and presentation skills.
Experience in higher education.

Responsibilities

Serve as a professional first point of contact for students and others seeking DSS information, advice, and support.
Participate in developing and monitoring grants and state budgets; analyze financial constraints and timelines and prepare contingency fund transfer requests.
Process departmental expenditures and purchases.
Provide customer service to students, faculty, staff, and the public.
Maintain confidentiality of student information.
Monitor the main DSS email account, keep staff informed, and respond promptly to urgent inquiries.
Enter data and assist with DSS database management.
Assist staff with managing and updating the DSS website.
Collect and compile information for annual and other reports.
Process contracts for contractual hires, including Graduate Assistants, Sign Language Interpreters, and workshop speakers.
Assist the Director with planning annual workshops and symposiums.
Process assistive technology contracts and monitor contract renewals.
Assist the Director with budgeting and budget projections to meet student needs and departmental funding requirements.
Prepare budget transactions, monitor and reconcile budget activity, and maintain financial records.
Assist the Director with managing grants, including the Tile III Grant.
Support DSS staff with programs, conferences, and other ADA-related community events.
Work independently and as part of a team, address sensitive issues, and de-escalate issues when needed.
Perform other related duties as assigned.