Administrative Operations Assistant

Versiti, Inc.•Indianapolis, IN

About The Position

Provides administrative support to corresponding Director / Manager. Organizes and provides information to the department, internal and external customers to deliver the highest levels of customer service. May procure departmental metrics and other statistical information. Provides administrate support for a wide variety of recurring and ad hoc administrative projects.

Requirements

High School or equivalent required
One to two years related experience required
Training or equivalent combination of education and experience in area supporting required
1-3 years using word processing and spreadsheet software required
Ability to read and understand simple instructions, short correspondence and memos. required
Ability to write basic correspondence. required
Ability to effectively communicate with supervisors and other co-workers. required
Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. required
Ability to compute rate, ratio, and percent and draw and interpret bar graphs. required
Ability to solve complex problems and deal with a variety of concrete variable in situations where only limited standardization exists. required
Ability to interpret a variety of instructions finished in written oral, diagram or schedule form. required
Personal Computer (desk top, lap top, tablet) required
General office equipment (computer, printer, fax, copy machine) required
Microsoft Suite (Word, Excel, PowerPoint, Access and Outlook) - Intermediate required
Ability to maintain databases, create documents, create formulas and graphs from spreadsheets required
Relevant ability to troubleshoot within BBCS to resolve operational issues required

Responsibilities

Demonstrates our core values: - Safety - Integrity - Service - Stewardship - Teamwork
Calendar management (director, manager, departmental, team) and schedule support.
May administer timekeeping for payroll, initiate requisitions and order office supplies, make travel/food/room arrangements for meetings and conferences, and prepare travel reimbursement forms.
Creates meeting agendas and takes minutes. Creates presentations with Power Point.
Calculates and compiles data for monthly or other reports.
Performs electronic and hard copy document management, including departmental archiving.
Provides excellent customer service, primarily internal in nature. Fields, records, triages, tracks, responds promptly to and resolves internal and external customer inquiries by telephone, electronically, or face to face. Evaluates urgency, importance, and priority of service issues. Directs requests and unresolved issues to the appropriate designated resource. Follows up on customer interactions as appropriate.
Supports other administrative positions as relevant –i.e. – registration.
May maintain relevant departmental forms databases.
Complies with all policies and standards