Administrative Officer

Monash • Clayton, NC

6h • Hybrid

About The Position

The Administrative Officer will be part of a collaborative client services team at the Monash Animal Research Platform, supporting the Platform’s effective day-to-day operation. The role undertakes a diverse range of administrative and operational activities, including data entry, records and reporting, reception and front-line enquiries, staff support, supply maintenance, document control, and coordination of Platform and team activities. It also provides support for import and export processes and administrative support to committees, projects and service improvements.

The role supports users across a range of systems by assisting with navigation, troubleshooting, process coordination and accurate data management. Working closely with colleagues across the Platform, the Administrative Officer contributes to improved workflows, adoption of new technologies and systems, streamlined administrative processes, and efficient, responsive services for researchers and stakeholders.

Requirements

• Clear and positive communication skills.
• Ability to work effectively independently and as part of a team.
• A proactive approach to identifying opportunities for improvement.
• Willingness to embrace technology and new ways of working.
• Ability to contribute to initiatives that enhance service delivery, operational efficiency and the client experience.
• Application must address the Key Selection Criteria.

Responsibilities

• Support the effective day-to-day operation of the Monash Animal Research Platform as part of the client services team.
• Undertake data entry, records and reporting activities.
• Provide reception and front-line enquiry support.
• Support staff and maintain supplies.
• Manage document control and coordinate Platform and team activities.
• Support import and export processes.
• Provide administrative support to committees, projects and service improvements.
• Assist users with system navigation, troubleshooting, process coordination and accurate data management.
• Contribute to improving workflows, supporting new technologies and systems, streamlining administrative processes, and delivering efficient and responsive services to researchers and stakeholders.

Benefits

• 17% superannuation
• Flexible and hybrid working arrangements
• Policies supporting staff to combine work and personal commitments, including support for parents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed