Administrative Officer

Securitas•Sterling, VA

5d•Onsite

About The Position

Serves as the principle assistant to the Site Security Manger in providing security services and related operations to the Microsoft Data Center. Job functions may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, scheduling, system monitoring, log maintenance, access rights maintenance, and training.

Requirements

Must be at least 18 years of age.
Must have a reliable means of communication (i.e., pager or phone).
Must have a reliable means of transportation (public or private).
Must have the legal right to work in the United States.
Must have the ability to speak, read, and write English.
Must have a High School Diploma or GED.
Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
Associate’s Degree and 4 or more years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts.
Knowledge of 24x7 security operations and procedures.
Knowledge of supervisory practices and procedures.
Skill in staff supervision, including assigning work and providing training and discipline.
Ability to arrive at logical conclusions with input derived from multiple sources.
Ability to determine courses of action based on detailed written instructions.
Ability to provide positive direction and motivate performance.
Capable of learning a variety of security and safety devices and controls.
Ability to track and maintain schedule assignments.
Ability to maintain professional composure when dealing with unusual circumstances.
Advanced computer skills are mandatory.
Strong Oral and written communications skills. Must be able to read, write, and understand English.
Strong customer service and service delivery orientation.
Ability to interact effectively at various social levels and across diverse cultures.
Ability to be an effective leader and member of project teams.
Ability to take initiative and achieve results.
Ability to carry out multiple assignments concurrently.
Ability to adapt to changes in the external environment and organization.
Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.
Required ability to handle multiple tasks concurrently.
Keyboarding, basic computer usage and operating controls.
Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.
Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
Close vision, distance vision, and ability to adjust focus.
May be required to use vehicle in the performance of duties.
On occasion may be required to perform stressful and physical activity.
Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.

Nice To Haves

Experience in staff supervision desired.

Responsibilities

Serves as primary point of contact to data center Management and security personnel when the Site Security Manager is unavailable.
Trains and certifies all new security personnel and maintains required training documentation. Coordinates with the Training Manager and with the local supporting Securitas Branches as needed.
Ensures all Responders and Control Room Supervisors adhere to policies and Standard Operating Procedures.
Acts as Responder or Control Room Supervisor in periods of increased activity or in the case of absent staff.
Maintains and troubleshoots on-site security technology.
May support other critical infrastructure sites.
Recommends corrective actions for security staff to the Site Security Manager.
Assists with the delivery of counseling and corrective action as directed by the Site Security Manager.
Assists with scheduling, site equipment inspections, and audit compliance.
Conducts recurring audits and prepares and submits critical and confidential information directly to client management team.
Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures.