Administrative Officer

Veterans Health Administration • Kaneohe, HI

7d • Onsite

About The Position

This developmental position is for the Office of the Service Chief in the Community Based Outpatient clinic for the Nursing and Patient Care Services Primary Care at the VA Pacific Islands Health Care System. The position composes a career ladder structure to the full performance level of Supervisory Administration Officer at Windward VA Clinic. The primary purpose of this position is to serve as the principal administrative advisor to the Service Chief of Community Based Outpatient Clinic and leadership across VAPIHCS outpatient sites including CBOCs and rural health clinics. The incumbent provides expert technical support and administrative management, applying advanced analytical and evaluative methods to improve organizational efficiency and effectiveness. The work spans multiple functional areas, budget and finance, human resources, program analysis, performance improvement, logistics, and policy coordination and requires independent judgment, interpretation of regulations, and adaptation of guidelines to complex administrative issues. The work is to plan, conduct, and deliver administrative analysis and operational support that enhance the efficiency and productivity of Primary Care Service operations. The incumbent applies qualitative and quantitative techniques to resolve substantive administrative problems, develop new or modified work methods and recommend improvements that influence managerial decisions and resource utilization. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. NOTE: At the GS-11 level (full performance), the position is supervisory. You may be subject to a 1-year supervisory probationary period.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/07/2026.
• Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service.
• One year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Specialized experience includes: Creating reports, coordinating and scheduling meetings, and submitting requests/work orders using a personal computer and office automation programs (such as word processing, spreadsheets, etc.); accurately preparing timecards for submission and processing; managing and balancing financial aspects of general fund control points and purchase procedures; and performing various human resources/personnel management duties related to recruitment, disciplinary actions, and/or awards.
• OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or an LL.B. or J.D. in a related field that demonstrates the knowledge, skills, and abilities necessary to do the work of this position.
• OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first year or 18 semester hours.
• You will be rated on the following Competencies for this position: Attention to Detail, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Teamwork.

Nice To Haves

• An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
• Transcripts must be submitted with application. Education cannot be credited without documentation.
• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Serve as the principal administrative advisor to the Service Chief of Community Based Outpatient Clinic and leadership across VAPIHCS outpatient sites including CBOCs and rural health clinics.
• Provide expert technical support and administrative management, applying advanced analytical and evaluative methods to improve organizational efficiency and effectiveness.
• Plan, conduct, and deliver administrative analysis and operational support that enhance the efficiency and productivity of Primary Care Service operations.
• Apply qualitative and quantitative techniques to resolve substantive administrative problems, develop new or modified work methods and recommend improvements that influence managerial decisions and resource utilization.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level