Administrative Medical Assistant

Southern Michigan Pain Consultants•Bay City, MI

1d•Onsite

About The Position

Love helping people and keeping things running like clockwork? Join our team as an Administrative Medical Assistant, where you’ll support our healthcare team with both clinical and administrative tasks, making sure our patients get top-notch care from the moment they walk in. You’ll be the first point of contact for patients, providing exceptional service and keeping our office organized and efficient.

Requirements

High school diploma (or equivalent).
Experience in a medical office, especially front desk duties such as check-in/out.
CPR certification required (or must be obtained within 90 days).
Comfortable with EMR software, Microsoft Office, and other basic office technologies.
Excellent communication and customer service skills.
Ability to stay calm under pressure, manage time effectively, and handle multiple priorities with ease.
Ability to work as a team player and independently.
Must be available to work scheduled hours, arrive on time, and be ready to work.
Successful completion of a drug screen and criminal background check is required; random drug testing may also occur.
Must maintain confidentiality and work effectively in a virtual office setting.

Nice To Haves

Completion of a Certified/Registered Medical Assistant/Medical Secretary program is a big plus.

Responsibilities

Supporting our healthcare team with clinical and administrative tasks.
Ensuring patient safety, bolstering office efficiencies, gathering important health info, and staying calm under pressure when emergencies arise.
Working closely with nurses and providers to make every patient’s experience smooth and positive.
Delivering top-notch service in person, by phone, or online as the first point of contact for patients.
Managing the lobby and multi-line phones.
Handling filing, data entry, and office tech.
Navigating our Electronic Medical Records (“EMR”) system and other software.
Ensuring patient and records confidentiality.
Joining staff meetings and team activities.