Administrative Manager

INTER-CON SECURITY SYSTEMS INC • Minneapolis, KS

4d • $65,000 - $75,000 • Onsite

About The Position

Inter-Con Security Systems, Inc. is hiring an Administrative Manager to support a large-scale transit security operation in Minneapolis, Minnesota. As a member of the management team, the role oversees workforce administration, operational reporting, payroll and billing support, scheduling coordination, compliance tracking, and administrative processes. The Administrative Manager works with Operations, Recruiting, Finance, Scheduling, and Client Services to maintain accurate reporting and workforce records and support contract operations.

The position provides administrative leadership and operational support, prepares reports and other materials, maintains records, and monitors workforce activity. It supports staffing and scheduling coordination, daily Gantt reconciliation, payroll and billing processes, Salesforce case management, compliance reporting, and operational data analysis. The role also serves as a liaison across departments and assists with problem resolution, process improvement, and operational projects.

The position is primarily office-based and involves regular interaction with operations personnel, leadership, and support departments. It requires working in a fast-paced environment with changing priorities and deadlines while maintaining organization and accuracy.

Requirements

• At least three years of experience in administration, office management, workforce administration, operations support, or a related field.
• Experience supporting high-volume operations and large employee populations.
• Strong proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
• Demonstrated experience with reporting, documentation management, and administrative systems.
• Strong organizational skills and the ability to manage competing priorities and deadlines.
• Exceptional time-management skills and attention to detail and accuracy.
• Ability to analyze data and identify discrepancies.
• Excellent verbal and written communication skills.
• Strong customer service and stakeholder management abilities.
• Ability to handle confidential information professionally and discreetly.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Strong problem-solving and critical-thinking capabilities.

Nice To Haves

• Bachelor's degree in Business Administration, Management, Human Resources, or a related field; equivalent experience may be considered.
• Experience supporting security, transportation, public sector, or contract service operations.
• Experience with workforce scheduling and staffing coordination.
• Experience with payroll support, billing processes, or labor reporting.
• Salesforce experience.
• Process improvement or project coordination experience.

Responsibilities

• Provide administrative leadership and operational support for contract management and field operations.
• Prepare reports, correspondence, spreadsheets, presentations, and materials for special projects.
• Maintain personnel records, operational documentation, and administrative files.
• Monitor employee status reports and workforce activity for data accuracy.
• Respond to calls, emails, and administrative inquiries professionally and promptly.
• Support workforce administration, employee status tracking, reporting, staffing initiatives, and workforce planning.
• Track flex officer utilization and assist with re-recruiting and staffing coordination.
• Support scheduling activities during periods of increased operational demand.
• Serve as the primary point of contact for daily Gantt reconciliation activities.
• Report employee and subcontractor staffing hours accurately to support payroll and billing processes.
• Provide payroll and billing support and help maintain accurate labor utilization and workforce records.
• Support operational reporting and data validation.
• Maintain accountability for access badges and coordinate activation and deactivation requests.
• Monitor employee status reports, including zero-hours reporting, to keep workforce records current and accurate.
• Serve as a Salesforce subject matter expert and support workforce-administration and Gantt-reconciliation case management.
• Ensure compliance with company policies, contractual requirements, and administrative procedures.
• Generate recurring and ad hoc reports for leadership decision-making.
• Maintain, analyze, and reconcile large volumes of workforce and operational data from multiple sources.
• Support compliance reporting, workforce metrics, and operational performance tracking.
• Liaise among recruiting, operations, scheduling, finance, and contract leadership.
• Assist with problem resolution, administrative process improvement, operational projects, and contract management initiatives.
• Contribute to a collaborative team environment focused on operational excellence and customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level