Administrative Manager

Youth Advocate Programs•Baltimore, MD

4d•Onsite

About The Position

Youth Advocate Programs, Inc. (YAP) is a nonprofit organization that provides community-based services to support youth and families involved in child welfare, juvenile justice, and other social service systems. YAP focuses on keeping individuals in their homes and communities by offering advocacy, mentoring, and wraparound support that promotes positive development, stability, and long-term success. The Administrative Manager functions as the office receptionist, prepares weekly paperwork and payroll processing, and maintains confidential participant and personnel records. The individual must be able to work in a fast paced and demanding environment and maintain a professional manner with staff, families, and other service providers.

Requirements

High School Diploma or GED required
Proven experience in an administrative role or in a related field
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent organization and multitasking abilities
Outstanding verbal and written communication skills
Ability to work independently or as part of a team
Position requires reliable transportation, valid driver’s license, and current automobile insurance coverage

Nice To Haves

Associate degree preferred
Some understanding of insurance and third-party billing helpful
Bilingual (Spanish) is a plus

Responsibilities

Functions as the office receptionist
Prepares weekly paperwork and payroll processing
Maintains confidential participant and personnel records
Answer phone calls in a polite and friendly manner
Maintain a well-organized filing system, both digital and physical
Assist with the preparation of reports, presentations, and relevant documentation
Support various departments with administrative tasks as needed