Administrative Manager – Hospital Administration (Program Administrator 2)

Oregon Health & Science University•Portland, OR

2d•Hybrid

About The Position

Oregon Health & Science University (OHSU) Hospital Administration oversees clinical operations, patient care systems, and institutional policies. OHSU Hospital Administration serves as the central administrative unit for the OHSU Health System, providing leadership, coordination, operational oversight, and administrative support of clinical operations, patient care systems, and institutional policies. The Administrative Manager is responsible for leading and managing a high-performing executive support team within the OHSU Health Hospital Administration. This position is accountable for the leadership and performance of the Hospital Administration administrative support function and directly influences the effectiveness of executive operations, leadership support services, leadership recruitment activities and strategic initiatives. As a highly visible role, this position provides strategic coordination, project management, and operational leadership, serving as a central point of communication and collaboration across the OHSU Health, OHSU, affiliated healthcare organizations, academic partners, and external stakeholders.

Requirements

Bachelor’s degree and five years of related program/project management experience.
At least two years of supervisory and management experience.
Minimum of two years of progressively responsible management experience leading teams, projects, programs, or administrative operations.
Demonstrated experience supervising staff and managing employee performance, professional development, and organizational effectiveness initiatives.
Experience leading complex projects involving multiple stakeholders, competing priorities, and confidential information.
Demonstrated ability to build, develop, and retain high-performing teams.
Strong coaching, mentoring, and talent development skills.
Strategic planning and organizational leadership capabilities.
Ability to influence and collaborate effectively across organizational boundaries.
Experience leading change management and process improvement initiatives.
Excellent stakeholder engagement and relationship management skills.
Strong decision-making, conflict resolution, and problem-solving abilities.
Ability to establish accountability, measure performance, and drive results.
Commitment to fostering an inclusive and collaborative work environment.
Demonstrated emotional intelligence, professionalism, and sound judgment.
Must possess excellent organizational and interpersonal skills, as well as excellent written and verbal skills.
Ability to perform the job duties with or without accommodation.

Responsibilities

Leads, develops, and manages a team of administrative professionals across multiple classifications, providing coaching, performance management, career development, and workforce planning to ensure consistent, high-quality support for Hospital Administration leadership.
Monitor team capacity and adjust staffing assignments to meet changing organizational and executive support needs.
Establish performance expectations and accountability measures that promote service excellence, operational consistency, and continuous improvement.
Leads workforce planning, resource allocation, talent development, and succession planning efforts for the Dean's Office administrative function.
Develop and implement operational standards, workflows, policies, and best practices that enhance efficiency, consistency, and service delivery.
Support Hospital Administration leadership in the planning, coordination, and execution of strategic initiatives, operational priorities, governance activities, and organizational improvement efforts across OHSU Health.
Lead complex projects and programs that span hospitals, clinical services, nursing, ambulatory care, and support functions.
Serve as a central point of coordination and communication among healthcare leaders, departments, and external partners, facilitating collaboration, operational integration, compliance, and achievement of organizational goals.
Provide oversight for executive committees, councils, and leadership teams while advancing initiatives that improve patient care, access, workforce effectiveness, and operational excellence.
Responsible for projects assigned by leadership that are not part of routine operations but crucial to transparency, team building and goodwill. This may involve planning and coordinating guest speakers, retreats, and receptions hosted by the Dean.