Administrative Manager

New_Nystec • Albany, NY

2d

About The Position

NYSTEC is a nonprofit technology consulting company that advises agencies, organizations, institutions, and businesses. The Administrative Manager leads NYSTEC’s Administrative Services function by overseeing administrative operations, developing staff, and ensuring the delivery of consistent, high-quality support across the organization. This role drives operational excellence through the development and management of administrative procedures, controls, and service standards that support efficiency, compliance, and audit readiness across NYSTEC locations. The Administrative Manager partners with internal stakeholders, facilities, and vendors to support day-to-day operations, enhance administrative process, and ensure a responsive, customer-focused experience.

Requirements

• Demonstrated leadership experience supervising and developing administrative or operational staff in a fast-paced environment.
• Analytical and problem-solving skills with the ability to interpret policies, manage operational priorities, and implement process improvements.
• Experience developing and managing operational plans, procedures, controls, and administrative governance practices.
• Organizational, time management, and multitasking skills with exceptional attention to detail and accuracy.
• Advanced written and verbal communication skills, including the ability to collaborate across teams and present information effectively.
• Customer-focused mindset with a high level of responsiveness to internal and external stakeholders.
• Knowledge of administrative and business operations principles, including internal controls, compliance, and audit-ready documentation practices.
• Proficiency in Microsoft Office Suite.
• Certified Notary Public or ability to obtain certification within six months of hire.

Nice To Haves

• Experience in professional services or consulting environments is preferred.

Responsibilities

• Lead and develop administrative staff, including hiring, onboarding, scheduling, coaching, and performance management.
• Oversee administrative operations and workflows across office locations, ensuring consistency, efficiency, and compliance with company policies and procedures.
• Develop and improve administrative processes, controls, escalation procedures, and operational reporting to support effective service delivery and continuous improvement.
• Manage expense reimbursements, invoice processing, purchasing activities, and administrative financial processes, including employee training and audits.
• Partner with facilities, vendors, and internal stakeholders to support office operations, workplace safety, corporate events, and organizational administrative needs.
• Provide high-level administrative and project support to leadership and assist with employee onboarding and corporate initiatives as needed.

Benefits

• Benefits and perks support individual and team flourishing personally and professionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager