RENEWAL & REVIEW CONFERENCE UNIT DIRECTOR

City of New York • New York, NY

5d • $88,770 - $110,000 • Onsite

About The Position

The Office of Homelessness Prevention Administration (HPA) works to keep New Yorkers in their homes by collaborating with the Department of Homeless Services (DHS), the NYC Housing Authority (NYCHA), and various other organizations and City agencies. The goal is to assist families and individuals in obtaining and maintaining stable, affordable housing. This role serves as an Administrative Job Opportunity Specialist NM-II, functioning as the Director of the Rental Subsidies, overseeing the Renewal and Review Conference units within the Homelessness Prevention Administration (HPA)/ Legal Initiatives/Rental Assistance. The Rental Assistance/Subsidies Program manages the ongoing payment and administration of the Living in Communities (LINC) rental assistance programs for homeless families. The Renewal unit is responsible for the annual renewal of LINC subsidies, while the Review Conference unit addresses participant inquiries and complaints regarding specific Rental Assistance decisions. Staff in this unit also handle requests for information, review conferences, and address inquiries and service requests from LINC landlords, tenants, and community advocates. This is a provisional appointment, requiring the incumbent to take and pass the Administrative Job Opportunity Specialist (AJOS) exam to remain in the title when available.

Requirements

• A baccalaureate degree from an accredited college or university, plus four years of satisfactory full-time experience performing work related to providing employment related services or economic support services to persons in need, at least eighteen months of this experience must have been in a supervisory or managerial capacity; or
• A four-year high school diploma or its educational equivalent and eight years of full-time experience equivalent to '1' above; at least eighteen months of this experience must have been in a supervisory or managerial capacity; or
• Education and/or experience equivalent to '1' or '2' above. College credits from an accredited college or university may be substituted for experience on the basis of 30 semester credits for one year; year of work experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least eighteen months of experience must have been in a supervisory or managerial capacity as described in '1' above.

Responsibilities

• Direct, coordinate and monitor the performance of the staff in the Renewal and Review Conference units within the Rental Assistance program to ensure adherence to the goals, policies, and performance standards of the Homelessness Prevention Administration, as well as HRA, including ensuring that staff are properly assigned, receive proper training, and are properly evaluated.
• Assist in the development and formulation of corrective action plans involving the Renewal and Review Conference units within the Rental Assistance program, which may include the development of new procedures, appropriate policy directives and bulletins and additional staff training, to ensure the elimination of deficit areas and directs follow-up studies to ensure that corrective actions have been taken and that new procedures have been properly implemented.
• Intercede when supervisory staff alerts of any matters needing a higher level of involvement.
• Liaise with appropriate governmental and non-governmental entities including New York City Housing Court judges, city agencies such as the Department of Homeless Services, the Department of Housing, Preservation and Development and the New York City Housing Authority, elected officials, and non-governmental housing and homeless service providers and community-based organizations in order to expedite the meeting of critical Agency needs.
• Participate, through findings based on the review of data from a variety of sources including WMS, POS, RAD, CARES, NYCWAY, RADMS and MIS, and through the evaluation of Agency reports as well as reports of other government and non-profit institutions, in the formulation and analysis of policy issues as they relate to the Renewal and Review Conference units within the Rental Assistance program.
• Assure the integrity of the Review Conference process, leading staff, monitoring and controlling the services provided to ensure work efforts and performance fulfills the vision/mission of the program and adheres to guidelines, procedures and policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager