Administrative Dispatcher (Hybrid)

Topps Private Investigation & Security Firm, LLC • Southaven, MS

3d • Hybrid

About The Position

We are looking for a dedicated Administrative Dispatcher to join our team. This role is a vital link between our office and our field staff. You will be responsible for maintaining employee records and compliance while managing the dispatching and communication for our team.

Requirements

• High School Diploma or equivalent
• Proven experience in an administrative, HR support, or dispatching role.
• Highly skilled in the Google Workspace ecosystem and a proven ability to seamlessly adapt to specialized service-management software
• Excellent verbal and written communication skills with a professional demeanor.
• Strong multitasking abilities and the capacity to prioritize tasks in a fast-paced environment.
• Ability to handle confidential employee information with a high level of professionalism.

Nice To Haves

• Associate degree in Business or HR preferred.

Responsibilities

• Maintain and update employee personnel files and digital records within Google Drive.
• Assist with the preparation of onboarding materials and new hire documentation.
• Ensure company compliance with local, state, and federal regulations.
• Provide administrative support for payroll processing.
• Monitor correspondence through Gmail and Google Calendar.
• Serve as the point of contact for field staff, providing clear and timely dispatch instructions.
• Monitor real-time progress of field teams and communicate adjustments as needed to maintain efficiency.
• Record and log all dispatch activity accurately in the company tracking system.
• Handle incoming inquiries and relay information to the appropriate personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED