Administrative & Dispatch Coordinator $25/Hr + Family Medical And Dental

HTM Group • Honolulu, HI

3d • Onsite

About The Position

HTM Contractors, Inc. is a locally owned contractor serving residential and commercial customers throughout Oahu. We specialize in infrastructure, demolition, excavation, tree services, junk removal, roll-off dumpster rentals, environmental cleaning, and street sweeping. We're looking for an organized, dependable Administrative & Dispatch Coordinator to help keep our office and field operations running smoothly. If you enjoy helping customers, staying organized, and being part of a supportive team, we'd love to hear from you.

Requirements

• Previous experience in an administrative, customer service, dispatch, or office support role
• Strong communication and customer service skills
• Good organizational and time management abilities
• Comfortable using computers, Microsoft Office, and Google Workspace
• Ability to manage multiple tasks in a busy office environment
• Positive attitude, reliability, and willingness to learn
• Ability to work independently while also being a team player

Nice To Haves

• Experience with CRM or scheduling software is a plus, but we're willing to train the right person

Responsibilities

• Answering and directing incoming phone calls
• Responding to customer calls, emails, and text messages
• Scheduling projects and coordinating crews and equipment
• Setting up customer accounts, jobs, and work orders
• Keeping project schedules and calendars up to date
• Entering and updating information in Service Fusion and HubSpot
• Preparing invoices and assisting with project paperwork
• Tracking change orders and project documentation
• Processing permits and certificates of insurance
• Maintaining organized customer and project files
• Assisting management with reports and administrative tasks
• Helping other office team members as needed

Benefits

• Medical and Dental Insurance – 100% Company Paid (Employee + Family - additional plans available at an additional cost) Begins after 4 weeks averaging 20+ hours/week
• Holiday Pay – 10 Holidays Per Year
• PTO – 160 Hours Per Year
• Birthday Pay (after 1 year)
• Life Insurance: $10,000 Company Paid MetLife
• Profit Sharing
• 401K Retirement Plan – Company Match up to 4% (after 1 year)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed