About The Position

The Department of Community and Public Health Administrative Director leads strategic planning, program management, operational processes, and staff supervision for MAHEC’s Department of Community and Public Health. The role manages the department’s financial and operational activities, including pathway programming, grants, and community outreach, and ensures programming aligns with NC AHEC goals and strategic plans. The director leads the Rural Health Initiative, Center for Health Professions Education, and Community Health Transformation Division. The position works with UNC Health Sciences, MAHEC leaders, and partners across Western North Carolina to implement plans for programs, grants, and evaluation. It develops and refines departmental infrastructure, tracks program and department metrics, guides departmental leaders, builds regional relationships, and supports a vibrant, inclusive, and collaborative culture for learners. The role also manages budgets and human resources, allocates resources, evaluates progress toward goals, and collaborates with external experts on agreements, including those related to grant funding. The position requires regular onsite attendance for at least four full days per week. After the introductory and training period, a four-day weekly hybrid schedule is available. Typical hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., or flexed to meet client or division needs. The role is generally 40 hours per week, with occasional weekend, holiday, or evening coverage and flexibility for special assignments or evening activities. A typical office environment is specified.

Requirements

  • BA or BS degree.
  • Five to ten years of experience in program management and supervision is strongly preferred.
  • Established record of successful team management.
  • Demonstrated experience with computer-based tools, including spreadsheets, database management, and finance.
  • Ability to establish productive relationships and effective stakeholder engagement with colleagues, senior leadership, government officials, community physicians and leaders, private contractors, foundations, and other funders.
  • Strong written and verbal communication skills.
  • Excellent personnel management skills.
  • Excellent skills in Microsoft Office, including Word, Excel, PowerPoint, and database applications.
  • Regular attendance onsite for at least four full days per week.
  • Ability to work flexible hours and occasionally provide weekend, holiday, or evening coverage.

Nice To Haves

  • Master’s degree in administration or business.
  • Five to ten years of experience in program management and supervision.

Responsibilities

  • Implement strategic and operational plans for department programs, grants, and evaluation in collaboration with UNC Health Sciences, MAHEC leadership, and Western North Carolina community partners.
  • Create and refine infrastructure and streamlined departmental processes.
  • Create and track metrics for individual programs and the department overall.
  • Provide oversight to departmental leaders to guide work and achieve strategic objectives.
  • Build relationships with internal and external leaders, regional stakeholders, practices, and community organizations.
  • Train and develop team members.
  • Meet regularly with the Chair to review budgets, productivity, grant and contract obligations, deadlines, and task assignments.
  • Establish timelines, teams, and individual assignments to accommodate new work.
  • Manage the department budget and human resources.
  • Collaborate with organizational leaders to prioritize department staff activities in support of the organization.
  • Assess and identify shared resources to support learners across program areas and promote equitable access and sustainability.
  • Monitor, evaluate, and report progress toward departmental and program goals.
  • Develop and track measures of learner experience quality and impact, student services, and departmental activities.
  • Under the Chair’s direction, consult with and enter collaborative agreements with outside experts, including for grant funding.
  • Oversee and supervise teams of Program Directors, Program Managers, Program Coordinators, and other staff assigned to department project or program teams.

Benefits

  • MAHEC offers Total Rewards, including pay and benefits intended to support employees’ health, financial security, career development, and well-being.
  • MAHEC is a qualifying employer for the Public Service Loan Forgiveness Program; eligible full-time employees may qualify for loan forgiveness after 10 years of qualifying payments.
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