Administrative Director, Department of Community Public Health - Biltmore Campus (Asheville)

Mountain Area Health Education Center - MAHEC • Asheville, NC

9d • Hybrid

About The Position

The Administrative Director for the Department of Community and Public Health leads strategic planning and implementation, program management, operational processes, and staff supervision. The role manages the department’s financial and operational activities, including pathway programming, grants, and community outreach, and oversees budget management, human resources, continuous improvement, and resource allocation. The director ensures programming aligns with NC AHEC goals and strategic plans and leads the Rural Health Initiative, Center for Health Professions Education, and Community Health Transformation Division.

The position works with UNC Health Sciences, MAHEC leadership, and Western North Carolina community partners to advance public health initiatives and educational programs. It builds and mentors teams, develops regional partnerships, tracks program and departmental performance, and supports learner experiences and access to shared resources. The role reports to and works under the direction of the department Chair for specified planning, budget review, and external collaborations.

The position requires on-site attendance a minimum of four full days per week. A four-day weekly hybrid schedule may be available after the introductory and training period. Typical hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., or flexed to meet client or division needs, for 40 hours per workweek. Weekend, holiday, or evening coverage is occasionally required, and hours must be flexible for special assignments or evening activities. The work environment is a typical office environment.

Requirements

• BA or BS degree.
• Five to ten years of experience in program management and supervision is strongly preferred.
• Established record of successful team management.
• Demonstrated experience with computer-based tools, including spreadsheets, database management, and finance.
• Ability to build productive relationships and engage effectively with colleagues, senior leadership, government officials, community physicians and leaders, private contractors, foundations, and other funders.
• Strong written and verbal communication skills.
• Excellent personnel management skills.
• Excellent Microsoft Office skills, including Word, Excel, PowerPoint, and database applications.
• Regular attendance on-site at least four full days per week is an essential function.
• Flexible work hours to respond to special assignments and evening activities; occasional weekend, holiday, or evening coverage is required.
• Flu vaccine or an approved exemption is required for MAHEC employees and learners.
• Must provide valid, original I-9 documents on the first day of work; MAHEC does not provide employment-based U.S. visa sponsorship.

Nice To Haves

• Master’s degree in administration or business.

Responsibilities

• Implement strategic and operational plans for departmental programs, grants, and evaluation in collaboration with UNC Health Sciences, MAHEC leadership, and Western North Carolina community partners.
• Establish infrastructure and streamlined processes, and refine them regularly.
• Create and track data and metrics for individual programs and the department overall.
• Provide oversight to departmental leaders to guide work and achieve strategic objectives.
• Develop relationships with internal and external leaders and stakeholders to support departmental initiatives.
• Train and develop team members and build relationships with regional stakeholders, practices, and community organizations.
• Meet regularly with the Chair to review budgets, productivity, grant and contract obligations, deadlines, and assigned tasks.
• Establish timelines and identify teams and individuals to accommodate new work.
• Manage the department budget and human resources.
• Collaborate with organizational leaders to prioritize department staff activities in support of the organization.
• Assess and identify shared resources to support learners across program areas and promote equitable access and sustainability.
• Monitor, evaluate, and report progress toward departmental and program goals.
• Create an inclusive and collaborative culture for learners.
• Develop and track metrics assessing learner experiences, student services, and departmental activities.
• Under the Chair’s direction, consult with and enter into collaborative agreements with external experts, including for grant funding.
• Provide oversight and supervision to Program Directors, Program Managers, Program Coordinators, and other positions assigned to department project or program teams.

Benefits

• MAHEC offers a Total Rewards package described as pay and benefits intended to support health, financial security, career development, and employee well-being.
• Eligible full-time employees may qualify for Public Service Loan Forgiveness after 10 years of qualifying payments while working at MAHEC.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager