Administrative Director of BEHAVIORAL HEALTH SERVICE LINE
About The Position
Signet Health, in partnership with Ozarks Healthcare in West Plains, Missouri, is seeking an experienced behavioral health executive to provide strategic and operational leadership for a comprehensive Behavioral Health Service Line. The service line includes a 22-bed inpatient behavioral health unit, Certified Community Behavioral Health Organization outpatient services, crisis services, and behavioral health consultation and evaluation services. The Administrative Director partners with Ozarks Healthcare senior leadership, providers, clinical teams, and operational leaders to improve quality, access, financial performance, workforce stability, and service line growth. The role advances behavioral health integration throughout the healthcare system and ensures services are patient-centered, financially sustainable, and aligned with applicable regulatory and accreditation requirements. The position maintains collaborative accountability to designated Ozarks Healthcare senior leadership and Signet Health’s Vice President of Operations. The role offers a budgeted salary range of $140,000 to $160,000 based on experience, a comprehensive benefits and compensation package, and a relocation allowance.
Requirements
- Master’s degree in healthcare, Business Administration, or a related field.
- At least 10 years of progressive behavioral health operations experience, including at least five years in a director role or higher.
- Experience managing physician relationships.
- Experience developing and implementing a continuous-improvement culture.
- Familiarity with process-improvement methodologies and systems that sustain quality and cost improvement.
- Knowledge or experience related to Missouri state governmental oversight, reimbursement, and regulation for inpatient and outpatient behavioral health services.
- Strong leadership, communication, relationship-building, analytical, and change-management skills.
- Experience developing and maintaining effective relationships with physicians and advanced practice providers.
- Demonstrated experience with strategic planning, budgeting, financial management, program development, and operational performance improvement.
Nice To Haves
- Nursing degree.
- Demonstrated experience leading behavioral health services across multiple levels of care.
Responsibilities
- Advance physician engagement and operational excellence in patient care delivery.
- Recruit, onboard, retain, and develop physicians, advanced practice providers, management staff, and other key behavioral health team members.
- Oversee business development, referral relationships, community partnerships, and marketing efforts for the Behavioral Health Service Line.
- Develop and implement strategic operating and capital budgets, financial plans, and operational plans.
- Provide oversight and direction for inpatient, outpatient, crisis, and consultative behavioral health services, including the 22-bed inpatient program, CCBHC outpatient services, crisis care center, and consult-liaison evaluation service.
- Plan and implement behavioral health integration throughout Ozarks Healthcare.
- Develop and implement a comprehensive behavioral health strategy supporting integration, access, quality, growth, and long-term financial sustainability.
- Monitor clinical, operational, financial, workforce, access, and patient-experience measures, and develop action plans to address performance opportunities.
- Collaborate with clinical and quality leaders to improve national quality measures, patient safety, regulatory compliance, and evidence-based care.
- Strengthen coordination and transitions among inpatient and outpatient behavioral health, crisis services, the Emergency Department, primary care, and other healthcare services.
- Identify and implement opportunities to expand behavioral health services based on community needs, organizational priorities, referral patterns, and financial feasibility.
- Establish standardized processes, performance expectations, accountability, and sustainable improvement practices.
- Partner with finance, revenue cycle, utilization management, and operational leaders to strengthen reimbursement, revenue integrity, resource utilization, and program sustainability.
- Ensure compliance with applicable federal and Missouri requirements, accreditation standards, payer expectations, and organizational policies.
- Serve as the behavioral health subject-matter expert and primary operational resource for the organizational leadership team.
Benefits
- Comprehensive benefits and compensation package.
- Relocation allowance.
- Salary range of $140,000 to $160,000 based on experience.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
