Administrative Director, Division of Therapeutic Development, Intervention, and Evaluation

Mass General Brigham•Somerville, MA

13h•Hybrid

About The Position

Mass General Brigham (MGB) is seeking a visionary and distinguished leader to serve as the Administrative Director (AD) of the Division of Therapeutic Development, Intervention, and Evaluation. This Division will encompass multiple Sections, including the Section of Engineering in Medicine (“EIM”) and the Section of Pharmacoepidemiology. EIM focuses on developing translatable therapeutic platforms and diagnostic tools through engineering principles, while the Section of Pharmacoepidemiology evaluates the real-world effectiveness of therapeutics. The Division is also intended to be a central hub for large-scale clinical trials investigating the root causes of chronic diseases and implementing evidence-based health preservation strategies across the lifespan. The Division is projected to comprise approximately 70 faculty members and over 350 employed staff and trainees. The AD will report jointly to the DOM AMC Executive Director (ED) of Research and the Division Chief. This role is accountable for the overall administrative and strategic leadership, operating results, and financial performance of the Division, with potential for institutional leadership across both hospitals. The AD will collaborate closely with leaders within the DOM, its central team, and across BWH, MGH, and MGB. A key responsibility will be managing the Division's resources to meet AMC-wide performance expectations, MGB integration, and optimization goals. Given the senior nature of this position, the AD may also interact with, prepare materials for, receive direction from, and provide counsel to the Chair, Executive Vice Chair, or Vice President (VP) of the Department of Medicine, the Senior Vice President for AMC Medical Departmental Operations (SVP), and other executive leaders. The scope of this management role extends across the AMC entities. The AD will be a principal architect in unifying the Division across the AMCs, working with departmental leadership and the SVP to develop and execute a multi-year plan for horizontal integration of currently distinct activities and structures. This integration effort requires strategic acumen, interpersonal sensitivity during change, and an integrated administrative leadership team capable of supporting both ongoing integration and the daily operations of the Division with a distributed workforce, ensuring the continued success of research activities.

Requirements

Truly outstanding interpersonal skills and a high degree of social facility in obtaining cooperation and support from a broad range of people.
Demonstrated ability to interact with all members of the organization in ways that enhance understanding, respect, cooperation, and problem solving.
Results-driven approach with experience/ability to achieve results in a metrics-based analytical environment.
Ability to work independently and accurately and concisely disseminate information in both written and verbal formats.
Ability to independently resolve quickly most problems encountered.
Outstanding organizational skills necessary to manage many competing timetables and responsibilities and deadline pressures.
Ability to delegate, effectively supervise, and plan for the timely and successful completion of short- and long-term objectives.
Detailed, concentrated effort and constant re-establishment of priorities, as well as complex and sensitive decision-making.
Ability to work effectively within a matrixed based organizational structure.
Budget management, data and analytics market knowledge, knowledge and analytical skills to support health care delivery and hospital operations.
Ability to understand and integrate system budget challenges into proposed annual budgets.
Self-starter who can develop roadmaps, frameworks, and plans in an area with minimal precedent.
Successful track record of front-line management and the ability to provide support, direction, and development counsel to staff.
Interpersonal, presentation, and organizational skills and professional demeanor.
Demonstrated sensitivity, discretion, and judgment regarding confidential matters.
Excellent verbal and written communication skills necessary to communicate effectively with a large and diverse constituency.
Good command of English language, including medical and scientific terminology.
Proven ability to develop and implement programs.
Proven ability to successfully manage highly complex projects.
Creativity in exploring and adapting new “measure to improve” and decision support approaches.
Understand and execute effectively amongst the complexities of an academic medical environment, and the broader enterprise.
Ability to work collaboratively with chairs, chiefs, senior executives, physicians, service line administrators, operations management, and other employees in a complex matrix organization.
Demonstrated judgment in managing sensitive issues and knowledge of when to escalate problems.
Takes personal responsibility in developing a team and is passionate about a happy, highly functioning team with the most acceptable level of talent and performance for the responsibilities of the department.
Excellent interpersonal, oral communication skills.
Possess a leadership style that is open and transparent and an exceptional capacity to build strong relationships.
Manages conflict and achieves resolution effectively.
Exceptional organizational skills and ability to prioritize effectively.
Flexibility to work independently and to handle multiple tasks with project deadlines.
A tenacious, can-do personality that works to correct mistakes and get things done as efficiently as possible, often utilizing resources across services.
Competency in the latest digital capability to support decision support tools and environments (e.g., command center).
Embraces values to govern decisions, actions and behaviors: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Workplace Culture, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

Responsibilities

In partnership with the Division Chief, determine the overall vision, mission, direction, goals, and objectives of the Division.
Direct the strategic planning process, establish and achieve long-range goals, and ensure the implementation of strategic business plans aligned with hospital vision, plans, and goals.
Lead the integration of the BWH and MGH divisions into a single, seamless entity, including coordinated operations across clinical, research, education, and administration domains.
Identify, evaluate, and recommend new business ventures, affiliations, and partnerships consistent with strategic business plans and growth objectives.
Manage the renewal of business arrangements.
Ensure healthy and collaborative administrative relationships within the division, department, hospitals, and MGB system, acting in the best interest of AMC-wide and MGB system outcomes.
Develop and implement policies and procedures consistent with Department and hospital policies in clinical practice management, research management, and teaching/training.
Assess and improve the efficiency of systems and processes, and overall expense management.
Evaluate and monitor the performance of the Division to support service delivery and operational goals of cost containment and quality enhancement.
Develop effective communication methods with the Chief, ED, faculty, and staff.
Monitor the ongoing process of grant development, submission, review, and notification; resolve administrative problems; direct administrative planning for new income sources; serve as a resource for faculty in securing research support.
Review and analyze funding proposals, and approve proposals for divisional, departmental, and institutional review.
Supervise the assembly of NIH grant applications and the maintenance of appropriate support data for all division faculty.
Provide guidance and oversight during quarterly time-and-effort reports.
Serve as liaison to accounts payable, payroll, purchasing, and other hospital departments.
Represent the needs of research studies and work to ensure these needs are met.
Work with outside vendors to obtain necessary products and services for research group operations.
Interact with DOM and MGB research administration to ensure compliance with all hospital, government, and funding agency policies.
Ensure compliance with all hospital and government regulations for research involving human subjects and animals.
Monitor the status of protocols overseen by the Institutional Review Board (IRB) and Institutional Animal Care and Use Committee (IACUC), and work with investigators to submit new applications, annual reviews, and notifications of changes.
Supervise faculty and project coordinators in the completion of IRB and IACUC applications and renewals.
Maintain an inventory of all research activities, assigned space, and space usage within the Division.
Ensure that all divisional research funds are solvent and address deficits promptly.
Administer the Division’s fellowship program(s) and continuing medical education programs, including participation in selection, coordinating appointments, establishing salary policies, and resolving issues.
Extend the teaching mission to all staff levels and encourage continuing education.
Establish and achieve financial goals, monitor financial performance, and ensure the ongoing financial performance of the Division.
Understand and meet all Department financial reporting requirements.
Prepare annual Department and Hospital budgets.
Present and justify budget requests.
Maintain solvency of all funds within the Division's control.
Examine, analyze, and interpret financial reports for advice, statements, projections, and resource management.
Approve all expenditures, assign cost centers, monitor budget compliance, and identify and investigate potential problem areas.
Develop and monitor a comprehensive research financial budget for the Division Chief.
Develop an overall compensation plan for Division faculty, including recommended salary levels.
Communicate the compensation plan to faculty in conjunction with the Chief.
Create and maintain customized spreadsheets on each faculty member detailing annual salary support sources, productivity, etc.
Oversee expense management issues, perform comparative analyses, and develop and implement strategies for cost containment.
Prepare monthly financial performance and variance reports.
Prepare analyses and forecasting for the introduction of new programs/services and service line centers.
Develop and track recruitment and/or retention packages for high-profile hires.
Ensure the highest standards of integrity, ethics, control, and confidentiality in all financial and accounting matters.
Serve as the Division resource for all administrative issues concerning human resources policy.
Ultimately supervise all administrative staff within the Division.
Maintain familiarity with and ensure adherence to departmental, hospital, and MGB policies and procedures.
Coordinate with Human Resources for interviewing, hiring, personnel transactions, and implementation of institutional corrective action policy for staff.
Serve as a primary resource for issues related to professional and non-professional staff benefits.
Initiate, approve, and coordinate human resources changes for staff under the DA's purview.
Take corrective and disciplinary action, up to and including termination, as necessary.
Arbitrate disputes and represent the Division in employee relations matters.
Provide direct supervision to and be responsible for the conduct, operations, and results of the professional and non-professional staff.
Ensure appropriate training of employees.
Develop and implement change management programs including efficiency and resource utilization projects.
Review workload issues to ensure appropriate staffing.
Support areas requiring interim leadership support during transitions.
Actively consider opportunities to grow employee abilities, skills, and support through professional development, enhanced communication, and employee-focused initiatives.
Prepare performance reviews on direct reports.
Notify supervisors of probationary and annual evaluation deadlines and ensure paperwork completion.
Review, support, and ensure salary and wage equity for staff.
Create a supportive, educational, and development-focused environment for all staff.
Ensure the support and maintenance of a professional environment for all staff.
Develop, implement, oversee, and approve departmental policies, procedures, and systems, and revise as necessary to maximize efficiency.
Ensure compliance with regulatory bodies and make managers aware of policy and procedure changes.
Review qualifications of trainee candidates, international scholars, and faculty; coordinate appointments; define roles; and oversee performance.
Manage and monitor all faculty and trainee compensation matters to ensure equity and compliance.
Review all new hire letters for DOM faculty and recommend for signature.
Oversee general administrative matters.
Develop letters, presentations, announcements, and other communications.
Oversee the credentialing of and enrollment in payor plans for all division faculty members.
Oversee the HMS appointments and promotions process for division members.
Provide information and data related to the department’s faculty services office regarding the division’s faculty.
Ensure that annual COI processes for BWH, MGH, and HMS are timely and complete for division faculty and staff.
Conduct space needs planning for the Division.
Oversee the design of space renovations for division facilities, and identify and resolve facility problems.
Assist in fundraising efforts for research, education, and clinical activities.
Monitor donations and acknowledgements.
Serve on search committees for DOM division chief and other high profile DOM searches.
Staff, organize, set agenda, and maintain minutes for monthly division faculty meetings; conduct monthly division administrative meetings.
Coordinate all DOM space planning, space allocation, renovation, etc.
Coordinate space changes on behalf of the hospital.
Assist with the development of DOM publications and communications by producing divisional information.
Partner with clinical and administrative leaders to identify, prioritize, implement, and monitor progress of information system enhancements and upgrades, as well as new system introductions.
Consistently meet all deadlines for deliverables or activities.
Serve on divisional, departmental, and/or hospital committees as assigned.
Lead or participate in special projects and perform other related tasks as requested or required.
Perform other duties as assigned.