Administrative Customer Coordinator - Dedicated Transportation

Ryder Supply Chain Solutions • Reading, PA

1d

About The Position

The Administrative Customer Coordinator I provides clerical support for warehouse, transportation, inventory, or general office operations under the supervision of a supervisor or manager. The role represents Ryder professionally and supports customer service and operational needs in a fast-paced logistics environment. The schedule is Monday through Friday, 7:00 a.m. to 4:00 p.m., with flexibility to work additional hours during the final week of each month and overtime as needed. The position is paid hourly at $23.63, on a non-exempt basis, with weekly pay. Travel is not required.

Requirements

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Excellent organizational skills and time management skills.
• Ability to make quick, reliable decisions that represent both the customer and Ryder.
• Ability to build and maintain professional relationships across all levels of the organization, including peers, work groups, customers, and supervisors.
• Ability to work independently and as part of a team.
• Flexibility and self-direction to perform in a fast-paced environment.
• Ability to multitask and maintain attention to detail and excellent follow-up practices.
• Willingness to work additional hours during the final week of each month and overtime as needed.

Nice To Haves

• Two or more years as a clerk in a warehouse or distribution environment, performing duties such as transportation coordination, inventory, shipping/receiving, or coordination with carriers, vendors, and customers.
• Two or more years of experience operating forklift equipment.
• Equipment certification may be required.

Responsibilities

• Answer customer and contractor questions about shipment times, product cuts, loads not picked up by carriers, and damage claims.
• Coordinate processing of export orders, complete export paperwork, generate export labels, and maintain export paperwork.
• Process returns in the Warehouse Management System (WMS) and maintain related paperwork.
• Perform administrative tasks for an area or shift and maintain filing systems and documents according to Standard Operating Procedures (SOPs).
• Order CHEP and white wood pallets for the site, reconcile pallet counts, and research large pallet-system variances.
• Update area or shift metrics using the location's WMS.
• Perform other duties as assigned and work overtime as needed.

Benefits

• 401(k) savings plan with company match.
• Discounted stock purchase options.
• Performance-based annual cost-of-living increases.
• Comprehensive training and professional development.
• Additional paid time off day for military veterans.
• Medical, prescription, dental, vision, life insurance, and disability insurance options for full-time positions.
• Paid time off for vacation, illness, bereavement, family, and parental leave.
• Tax-advantaged 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED