Eaglecrest Snowsports School Administrative Coordinator

City & Borough of Juneau•Juneau, AK

3d•Onsite

About The Position

Eaglecrest Ski Area is seeking a qualified individual to fill the Eaglecrest Snowsports School Administrative Coordinator position. This role is ideal for an outgoing, detail-oriented person with experience using point-of-sale systems, a passion for interacting with the public, and guest service experience in the ski, outdoor recreation, or travel industry. The candidate should thrive in a fast-paced, dynamically changing work environment. This position offers a unique opportunity to build relationships with local Juneau residents and various Eaglecrest work units.

Requirements

Two (2) years of clerical experience that included cash handling and the use of Microsoft Office products.
Experience using point of sale systems.
Guest service experience in the ski, outdoor recreation or travel industry.
Outgoing and detail-oriented personality.
Ability to work in a fast-paced, dynamically changing work environment.

Nice To Haves

Enjoy interacting with the public.

Responsibilities

Providing guests with information on all Snowsports School products & programs and all other Eaglecrest information for quality guest services.
Assisting the Director and Snowsports School supervisor in training Snowsports School Sales staff.
Becoming an expert in all aspects of the complex point of sale system to support the Snowsports School, Rental, and Retail Shop, including selling products, managing reservations, programs, lockers, cabin rentals, waivers, and all guest transactions and tracking.
Properly using the credit card processing portal, performing end-of-day sales reconciliations, filing associated transmittals, and recording daily lesson sales into tracking sheets.
Supporting the Rental department with contracts, season rental manifests, and unaccompanied minor forms.
Supporting the Community Outreach Manager with Homeschool registrations, School group registrations, and guest communications.
Providing support to Retail & Repair when needed.
Assisting with training and scheduling Snowsports Admin staff and leading Snowsports Administrative staff on daily tasks and duties.