Administrative Coordinator

Catalight • Dublin, CA

8d • Onsite

About The Position

As the first touchpoint for individuals engaging with Catalight, the Administrative Coordinator provides administrative and clerical support as approved and delegated by the Senior Office Manager. The Administrative Coordinator will implement and optimize key administrative functions within the organization, while supporting defined goals, objectives and policies under the supervision of the Senior Office Manager.

Requirements

• Graduation from High School or GED required.
• At least 1-2 years of customer service experience required.
• Must be able to communicate effectively within the work environment, read and write using the primary language within the workplace.
• Visual and auditory ability to work with clients, staff and others in the workplace continuously.
• Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace.
• Utilize computer and cell phone for effective communication.
• Knowledgeable in using fax copy machine.
• Proficient with Microsoft Office Suite and comfortable with technology and databases.
• Excellent and consistent punctuality and attendance.
• Strong phone etiquette.
• Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ).
• Ability to obtain and maintain clearance through the Office of Inspector General.
• Able to travel to multiple work sites.
• Reliable transportation needed.
• Must attend any required training.

Nice To Haves

• Associate degree in a related field from an accredited college or university preferred.
• Minimum two (2) years’ experience in administrative support/office management preferred.
• Administrative experience in a fast-paced organization, preferably a health-care/medical environment.
• Knowledge of multiple historically excluded groups with knowledge in I/DD (intellectual and developmental disability) communities.
• Interest in working with and elevating employee needs.
• Approaches work with a growth mindset, welcome feedback, and understand that humans all have biases and are imperfect as a baseline.
• Experience working and communicating with families.
• Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population.
• Navigates ambiguity with an excitement for problem solving.
• Commitment to meet agreed upon deadlines on time or ahead of schedule.
• Transparent on action, pursuits, and outcomes.
• A commitment to the values of the organization while demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters.
• Willingness and commitment to self-reflection and re-thinking.
• Ability to understand your physical, mental, social, and financial wellbeing needs with a willingness to co-create boundaries that allow you to sustainably show up and honor your humanity.
• Capacity to contribute to and help cultivate effective + sustainable wellbeing driven spaces.

Responsibilities

• Greet employees, clients, visitors, guests and contractors and ensure that they sign in/out and are wearing their assigned badges, clearly visible, in accordance with Catalight’s security policy.
• Provide excellent customer service and be a resource for general questions, such as location of office supplies, requests for conference room, or other office related inquiries.
• Maintain inventory of office supplies, submit order request, receive delivery and restock supply area.
• Responsible for ensuring common work areas, such as break room/kitchen, copier, copy-room, conference rooms and general work areas, are clean, sufficiently supplied and operational throughout the workday and upon departure.
• Assist with Outlook calendar and meeting room reservation systems.
• Ensure that Protected Health Information (PHI) that may be unclaimed in the copy areas is removed and placed in the shredding bin at the end of each workday.
• Interface and provide back-up assistance/support to Facilities Administrative team special projects as assigned by the Manager.
• Responsible for opening the office each morning, disarming alarm, retrieving voice mail messages and preparing the shared work spaces for daily business.
• Assist with processing, receiving and delivering catering orders.
• Manage kitchens to ensure all items are stocked and orderly throughout the day, weekly purge of refrigerators to maintain general health guidelines.
• Conduct monthly walk-through/safety inspection of suite(s) for manager’s review.
• Report suite issues such as restroom maintenance and supply replenishing, lighting/bulb replacement, building grounds issues to Manager who will then submit a request to building maintenance department.
• Monitor paper and toner supply for printers and copiers and replace as necessary.
• Monitor shredding bins capacity and coordinate recycle pick-up schedule.
• Interfaces with IT department as necessary for hardware and security issues.
• Attend staff meetings, in-services, trainings, and other meetings as requested by management.
• Attaining and achieving position competencies in relation to role responsibilities.
• May require supporting or providing coverage to office staff at other Catalight locations as needed.
• Responsible for daily monitoring and maintaining the cleanliness and overall physical integrity of the office, clinical treatment, and common areas.
• Receives, prioritizes, organizes, and prepares departmental documentation for scanning into electronic files for retrieval and archiving.
• Reconciling invoices
• Support construction related tasks and direction during internal office moves and build-outs.
• May assist various departments, with clerical projects as assigned and approved by Manager.

Benefits

• The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Catalight is an equal opportunity employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED