Administrative Coordinator

Life Care Services • Palo Alto, CA

9d • Onsite

About The Position

When you work at Moldaw Residences, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Moldaw Residences is recruiting for a detail-oriented and customer service-focused Business Office Assistant to join our team! In this role you will provide administrative support to the Business Office, Sales & Marketing, and Executive teams while helping ensure smooth daily operations throughout the community.

Requirements

• Associate's degree or higher required; Bachelor's degree preferred.
• Minimum two (2) years of administrative support experience.
• Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities, meet deadlines, and maintain confidentiality.

Nice To Haves

• Experience in senior living preferred.
• Experience with payroll, billing, accounts payable, or CRM systems preferred.

Responsibilities

• Maintain resident, prospect, and sales records in various business systems and databases.
• Prepare admission, residency, and other prospective resident documents.
• Assist with resident billing, accounts payable, payroll review, and financial recordkeeping.
• Prepare reports, update schedules, and maintain organized files and records.
• Assist with marketing activities, social media updates, events, and prospective resident communications.
• Support resident move-ins and maintain accurate information in CRM and business systems.
• Provide front desk coverage as needed and respond to inquiries from residents, families, staff, and vendors.
• Support creating a culture where business decisions and employee engagement drive resident satisfaction and occupancy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree