Administrative Coordinator, Institute for Student Success

Ursinus College • Collegeville, PA

11h • Onsite

About The Position

The Office Coordinator provides comprehensive administrative and operational support across three integrated student-facing offices: Academic Support, Office of Disability and Access, and Career and Professional Development. The role serves as a central point of coordination to ensure efficient office operations, a welcoming student experience, and seamless collaboration among departments that support student success, retention, and career readiness. The Coordinator must be highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced, student-centered environment.

Requirements

• Associate’s or Bachelor’s degree (or equivalent experience)
• 2–4 years of administrative or office support experience, preferably in higher education or a student services environment
• Strong organizational and time management skills with the ability to manage multiple priorities
• Excellent interpersonal, written, and verbal communication skills
• Demonstrated ability to handle confidential information with discretion
• Proficiency in Microsoft Office or Google Workspace

Nice To Haves

• Experience supporting disability services, academic support programs, or career services
• Familiarity with student information systems, scheduling platforms, or CRM tools
• Experience coordinating events or programs
• Student-centered mindset and commitment to inclusive excellence
• Attention to detail and problem-solving skills
• Ability to work independently and collaboratively
• Adaptability in a dynamic, multi-office environment
• Cultural competency and ability to work with diverse populations

Responsibilities

• Serve as the first point of contact for students, faculty, staff, and external partners, providing a professional and welcoming front office presence
• Manage shared office calendars, appointments, and scheduling across the three functional areas
• Coordinate daily office operations, including phone/email correspondence, document management, and supply inventory
• Maintain organized and confidential records in compliance with institutional and legal standards (e.g., FERPA, ADA)
• Support budget tracking, purchasing, and invoice processing.
• Assist students in navigating services across Academic Support, Disability & Access, and Career & Professional Development
• Coordinate intake processes, referrals, and follow-up communications
• Support accommodation logistics (e.g., exam scheduling, proctoring coordination, note-taking services)
• Assist with tutoring, coaching, and academic support scheduling systems
• Coordinate logistics for workshops, orientations, career events, and training sessions (e.g., room reservations, materials, attendance tracking)
• Support career fairs, employer visits, and student programming
• Assist with marketing and communications, including newsletters, flyers, and website updates
• Maintain accurate databases and tracking systems for student engagement and services
• Assist with data collection and reporting to support assessment, retention initiatives, and program evaluation
• Generate routine reports for internal stakeholders
• Serve as a liaison among the three offices to ensure alignment and effective communication
• Support cross-functional initiatives related to student success and retention
• Participate in staff meetings and contribute to process improvement efforts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree