Administrative Coordinator - Regular Part time - Care Management

Carilion Clinic•Roanoke, VA

8d•Onsite

About The Position

The Administrative Coordinator provides administrative, scheduling, and customer service support to the assigned Department, administrative staff, QM and clinical staff, to assure quality, efficient and cost-effective services. The Administrative Coordinator provides administrative, scheduling, and customer service support to the assigned Department, administrative staff, QM and clinical staff, to assure quality, efficient and cost-effective services.

Requirements

Associate degree or equivalent combination of education or equivalent 4 years of experience required.
Two years of experience in data collection and analysis and/or advanced secretarial support required.
Advanced computer skills with knowledge of a variety of software programs, including Microsoft word, Excel, Access, word processing, spreadsheets and presentation or database software.
Excellent communications and organizational skills required.

Nice To Haves

Experience in emergency services or physician practice setting preferred.

Responsibilities

Serves as a resource for leadership and other members of the department. Provides direction, answers questions and resolves concerns, making appropriate recommendations for resources and contacts as needed.
Facilitates payroll processes for staff using KRONOS. Tracks staff vacation time and enters hours into time/attendance system. Ensure accuracy of data and collaborates with system payroll representatives.
Collaborates with Educators and management to facilitate licensed clinical staff licensure and regulatory compliance if applicable.
Maintains databases and files, and effectively communicates with management team and other stakeholders.
Participates in project management activities as assigned, including provision of clerical duties or higher-level involvement such as coordination of processes or events.
May coordinate meeting rooms, catering, information, invitations, and appointments for events.
Provides technical support.
Utilizes computer skills to create and maintain department records, such as databases, spreadsheet files, PowerPoint presentations, QM data, and graphs. Ensures accuracy, production, and distribution.
Collaborates with the data analyst on specialized projects to meet project deadlines.
Composes and/or types correspondence. Provides support for production of a variety of written materials including agendas, minutes, and reports.
Prepares monthly reports and assists in maintenance of contract files or other documents.
Keeps files and reports in a confidential manner.
Possess excellent customer service and communication skills to work in a highly dynamic environment.
Communicates with management, clinical staff, and other internal and external customers.
Maintains effective written and oral communications with a diverse population.
Maintains confidential information.
Handles difficult situations with tact and diplomacy.