Administrative Coordinator 1/2/3 (Child Welfare - Lake Charles Region)

State of Louisiana • Lake Charles, LA

2d • Onsite

About The Position

The Department of Children and Family Services (DCFS) is seeking an Administrative Coordinator to serve as the first point of contact at the agency in their Child Welfare Office in Calcasieu Parish. This role involves creating a welcoming environment for clients and visitors and providing essential administrative support to ensure the smooth operation of the front office. The position offers clerical, programmatic, and administrative support functions for staff, applicants, and clients of the Calcasieu Parish Child Welfare office. This vacancy may be filled as an Administrative Coordinator 1-3, depending on the selected applicant's qualifications. The appointment type can be probational or a job appointment lasting up to 48 months, with the possibility of conversion to probational. It may also be filled by detail and promotion within 12 months or by promotion of a permanent classified employee.

Requirements

• No experience or training is required.

Nice To Haves

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.
• Following Policies and Procedures: The ability to follow, reinforce, adapt or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules and organizational policies.

Responsibilities

• Assistant to Child Welfare Program Case Manager in CPI, Foster Care, Family Services, Adoptions, and Home Development programs.
• Directly assists case managers.
• Make decisions and function independently in order to properly carry out duties related to this position.
• Responsible for accessing Tracking Information Payment System (TIPS) and ACESS through the terminal processor to search current and/or previous involvement in programs to cross reference any duplicate entries or assignment of case data reported for abuse and/or neglect complaints.
• Responsible for inputting information in TIPS on child(ren) coming into the primary programs and parents for tracking and payment purposes; updates client changes.
• Sets up case records on child(ren) coming into State's custody and the parent(s) of the children.
• Research Medicaid system for child(ren) in State custody and facilitate opening child in Medicaid if not already.
• Perform clearance in MEDS for all programs.
• Performs other clerical duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed