Administrative Coordinator 1-4

State of Louisiana • Baton Rouge, LA

3d

About The Position

LSBPSE is committed to protecting the public by regulating and enforcing the standards for private security professionals in the state of Louisiana. We strive to ensure that all private security professionals are properly trained, licensed, and adhere to the highest ethical standards. We are dedicated to promoting the integrity and professionalism of the private security industry in Louisiana, and to working with industry stakeholders to continually improve the quality and effectiveness of private security services. LSBPSE envisions a future where all private security professionals in the state are highly trained, knowledgeable, and ethical, where the public can trust and rely on the services provided by the private security industry; and to ensure that all private security professionals are held to the same standards of accountability and professionalism. We’re looking for an Administrative Coordinator to serve as the first point of contact at the agency, creating a welcoming environment for clients and visitors and providing administrative support that keeps our front office running smoothly. An ideal candidate should possess the following competencies: Communicating Effectively, Focusing on Customers, Following Policies and Procedures, Acting with Ethics and Integrity, Learning Actively, Managing Time, and Thinking Critically. If you're compassionate, organized, and thrive in a people-centered environment, this could be the opportunity for you!

Requirements

• No experience or training is required.

Responsibilities

• Answer/route all incoming agency calls.
• Assist with accurately processing new security officer applications in web-based database.
• Review submitted documents and ensure that all required information is completed and accurate.
• Verify eligibility of applicants and make sure that they meet all necessary requirements to become a security officer.
• Manage security officer registrations by verifying the accuracy of registration information, ensuring that all required documentation is on file, and updating the database as necessary.
• Process security Officer terminations, verifying the accuracy Of termination information and ensuring that all necessary documentation is complete and on file.
• Provide exceptional customer service to security officers who require assistance with database issues. This may include helping security officers navigate the system, answering questions about the application process, and providing support to security officers who need help unlocking their account.
• Maintain accurate records of security officer applications, registrations, and terminations in the database.
• Maintain a high level of confidentiality and accuracy in handling sensitive information to ensure that all security Officer information is always kept confidential and secure.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed