Administrative Coordinator (Recruiting & Dispatch Support)

Star Protection Agency•Houston, TX

6d•Onsite

About The Position

We are seeking an experienced Administrative Coordinator to support recruiting functions, scheduling, and dispatch operations while ensuring proper staffing coverage and compliance across all sites.

Requirements

4+ years of administrative experience (HR or recruiting support preferred).
Experience handling confidential employee records and organized documentation.
Proficient in PAYCOR, Win Team, Microsoft Office, and background screening systems.
Comfortable with Zoom, Microsoft Teams, Lighthouse, and Samsara.
Strong organizational and multitasking skills in a fast-paced environment.

Responsibilities

Operate multi-line phone systems, directing calls accurately and courteously using proper phone etiquette
Maintain employee files and assist with recruiting, onboarding, and documentation.
Provide exceptional customer support through phone, email, and in-person interactions while maintaining high levels of professionalism
Perform clerical duties including filing, photocopying, typing documents, and managing office supplies to keep the workspace organized and functional
Monitor site staffing in Win Team; resolve call-offs and coverage gaps.
Support scheduling and dispatch operations during shift.
Conduct officer wellness checks and identify training needs.
Answer and log incoming calls; escalate emergencies immediately.
Complete end-of-shift dispatch reports.
Monitor GPS and reporting systems for compliance and safety issues.