Administrative Coordinator

University of TorontoToronto, ON
CA$67,916 - CA$86,855Onsite

About The Position

Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors. The University of Toronto Scarborough (UTSC) is a place of energy, enthusiasm and passion. The Scarborough Academy of Medicine and Integrated Health (SAMIH) at UTSC will be a hub for health professional education in the Eastern Greater Toronto Area. Working with regional hospitals and other clinical and community partners, SAMIH will be home to Temerty Faculty of Medicine’s Physician Assistant (BScPA) program and be an additional site for distributed delivery of the MD and Physical Therapy programs. Sharing the building with Nurse Practitioner, Pharmacy and Clinical Psychology clinics, and housing the UTSC Undergraduate Health Sciences programs, this opportunity will be part of the Temerty Medicine team at SAMIH. As Administrative Coordinator, you will support the administrative needs of our unit by acting as the first point of contact for learners, education leaders, staff and other stakeholders. You will provide administrative support by organizing and supporting events and meetings, drafting a range of communications, and supporting the creation of reports and other resources. You will leverage your strong customer service skills to build positive relationships with internal and external stakeholders, engage diverse audiences, and foster an inclusive and welcoming environment.

Requirements

  • Advanced College Diploma (3 years) or acceptable combination of equivalent experience
  • Minimum three years' administrative and/or client service-oriented environment, preferably in a university or hospital setting
  • Demonstrated front-line customer service experience, including experience serving as first point of contact, screening incoming inquiries and scheduling appointments
  • Experience drafting, editing and preparing correspondence and program materials
  • Experience supporting committees and coordinating events
  • Experience coordinating building maintenance with facilities staff while maintaining accurate inventories and space records
  • Experience maintaining and updating administrative processes
  • Advanced proficiency in Microsoft Office Suite (MS Excel), student information systems, learning and content management systems, survey tools, and virtual meeting platforms
  • Excellent oral and written communication skills
  • Professional demeanor and a demonstrated commitment to customer service
  • Excellent interpersonal, organizational, and problem solving skills
  • Ability to exercise good judgment and tact in dealing with faculty members, students and staff
  • Demonstrated commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

Nice To Haves

  • Approachable
  • Communicator
  • Organized
  • Possess a positive attitude
  • Team player

Responsibilities

  • Acting as the first point of contact for general inquiries and resolving and redirecting issues as appropriate
  • Scheduling appointments, resolving scheduling conflicts, booking rooms and arranging appropriate accommodations
  • Drafting and editing correspondence and program materials
  • Providing committee support, including agenda preparation, minute taking and following up on action items
  • Coordinating event and program logistics
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