Administrative Coordinator - Operations

City Wide Facility Solutions Boston•Marlborough, MA

About The Position

City Wide Facility Solutions – Boston is seeking a detail-oriented, highly organized Administrative Coordinator to support operational workflows, compliance, documentation, and service delivery. The role helps keep processes accurate and operations running smoothly within a growing facility management organization serving commercial properties across Central and Eastern Massachusetts. Responsibilities span core operational processes, insurance and compliance management, new-client onboarding and starts, and ongoing client and data management. The position offers exposure to multiple areas of business operations and room to grow in a collaborative, fast-paced environment.

Requirements

  • Strong organizational skills and ability to prioritize and manage multiple tasks.
  • Excellent attention to detail and commitment to accuracy.
  • Clear, professional written and verbal communication skills.
  • Ability to meet deadlines in a fast-moving environment.
  • Comfort working with CRMs, document management systems, and administrative workflows.
  • Professional demeanor and ability to work with a wide range of personalities.
  • Valid driver’s license and willingness to visit client sites as needed.

Responsibilities

  • Support core operational processes.
  • Manage insurance and compliance activities.
  • Support new-client onboarding and starts.
  • Maintain ongoing client and data information.
  • Help ensure accurate documentation, strong internal workflows, and smooth operations.
  • Visit client sites as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Flexible spending account (FSA)
  • Health reimbursement arrangement (HRA)
  • 401(k) with company match
  • Paid time off, including holidays and volunteer time
  • Room to grow
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