Administrative Coordinator
ADT•Augusta-Richmond County, GA
•Onsite
About The Position
This role is for an Administrative Coordinator in a Consumer Small Business office. The primary focus is on managing install, service, and customer service work assigned by Management. The position involves detailed tasks such as managing backlogs, scheduling jobs, filling schedule gaps, handling permits, managing and scanning paperwork, responding to field technician and advisor communications, updating customer accounts, scheduling vendor meetings, and assisting with customer credits or cancellations. Additional tasks may be assigned by Management.
Requirements
- High School diploma or equivalent.
- Basic Computer knowledge in Microsoft Word, Excel, and Typing skills.
- Must be able to handle multiple tasks.
Nice To Haves
- Six (6) months of experience.
Responsibilities
- Handle install, service, and customer service work assigned by Management in a Consumer Small Business office.
- Install and service backlog management
- Install and service job scheduling/filling schedule gaps
- Managing install/monitoring permits
- Managing missing paperwork/Scanning all install and service paperwork when needed
- Field Tech and Advisor phone calls/emails
- Update customer accounts
- Scheduling vendor meets
- Assist with customer credits or cancellations
- Additional tasks may be assigned by Management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
