Scheduling Coordinator

Therapeutic Associates Physical Therapy • Monroe, WA

13d • Onsite

About The Position

We are seeking a full time Administrative Coordinator to join our team! This role provides general office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the clinic. After 70+ years and the largest privately owned PT company in the United States, we continue to grow! With around 100 privately-owned clinics in the PNW, we offer you the ability to do what you love and discover new challenges, all in a place where you can take ownership, chase ideas, and build the future of physical therapy. Therapeutic Associate’s commitment to the physical therapy profession, to our patients and our employees ensures an exceptional standard of care. Our team members are the heartbeat of our organization, key to our success. We want to help employees live a happy, healthy, and productive life that balances what is important to them.

Requirements

• High school diploma or equivalent
• Must be at least 18 years of age
• Basic proficiency with MS Office products including Word, Excel, and Outlook

Nice To Haves

• Prior medical office or customer service experience preferred

Responsibilities

• Answers the phone and appropriately routes calls
• Schedules and confirms new and returning patient appointment(s)
• Minimizes cancellations and empty appointment slots
• Collects co-payments at time of service and collects patient insurance and privacy forms
• Compiles and records medical charts, reports and correspondence
• Educates patients about their insurance and how physical therapy treatment plans work
• Assists with physical therapy aide duties, when applicable

Benefits

• Medical with Vision & Prescription and Dental Insurance
• Interactive Wellness Program with rewards for balanced, healthy living and mental health
• Employee Assistance Plan
• Teledoc
• Life & AD&D
• Long Term Disability
• Accrue up to 15 days of PTO (sick and vacation time)-increases with tenure
• 6 paid holidays, 1 charitable giving day, and up to 2 personal holidays
• 401(k) and profit-sharing program (Up to 5% of total compensation)
• Continuing Education Stipend ($500 annually)
• Continuing Education PTO (up to 1 day annually)
• MedBridge Learning Subscription
• Tuition Advancement program pre and post professional (application process)
• Employee Service Scholarship (application process)
• Community and philanthropic support through individual grants and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED