Administrative Coordinator - Student Services - Heinz College

Carnegie Mellon University•Pittsburgh, PA

1d•Hybrid

About The Position

Carnegie Mellon University’s Heinz College of Information Systems and Public Policy consists of two schools, the School of Public Policy and Management and the School of Information Systems and Management, and offers an academic experience unlike any other. The Heinz College prepares students with an unrivaled ability to conduct careful and objective analysis of relevant data, to understand and demonstrate the power of information technology, and to lead and implement change in managerial and policy contexts. Within Heinz College, the Student Experience and Engagement (SEE) office cultivates a vibrant, universal community where students feel seen, supported, and empowered to thrive. Grounded in objectiveness and belonging, SEE develops an ecosystem of support that promotes well-being, leadership development, student success, and community connection for our students. We are committed to creating a dynamic and engaging student experience that equips individuals to reach their full potential and become responsible global citizens. We are seeking an Administrative Coordinator to manage administrative, operational, and logistical support for these two vital offices. Reporting to the Director of SEE, you will help advance efforts that directly impact the student journey.

Requirements

3–5 years of experience in an administrative or office management role.
A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.
Mastery of Microsoft Office Suite and Google Workspace (Sheets, Drive, Meet, etc.), and a willingness to learn additional systems and platforms.
Strong written and verbal communication skills with a high degree of professionalism.
Ability to shift between tasks as priorities change.
Precision in data entry, financial accounting, scheduling, and document preparation.
Ability to handle critical and confidential information with integrity.
A dedication to promoting a multifaceted campus environment that appreciates our community members' backgrounds and perspectives.
Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity.
Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.
Successful completion of a pre-employment background check.

Nice To Haves

Associate’s degree in Business Administration, Communications, or Social Sciences preferred.
Experience in event planning and managing projects strongly preferred.

Responsibilities

Oversee P-Card and purchase order administration; facilitate reimbursements and reconcile monthly accounting statements.
Accurately gather information and process various forms for payment.
Coordinate on- and off-site events, including venue procurement, catering, and on-site setup/signage.
Manage complex calendars and travel arrangements; optimize digital workflows to improve departmental efficiency.
Serve as a primary point of contact for internal and external partners, handling all inquiries with professionalism and discretion.
Evaluate existing administrative workflows to implement digital or physical solutions that improve departmental efficiency and data accuracy.
Perform other related administrative duties as assigned to support the department’s mission.