Administrative Coordinator III

University of Rochester
Onsite

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. This position performs routine and non-routine duties requiring advanced secretarial and administrative skills supporting the administrative office of the Residential Life area. It includes additional responsibility for some Departmental functions. The role receives general direction from the Area Coordinator and supports 1-3 professional staff members. The Administrative Coordinator III trains and supervises student office and service desk workers.

Requirements

  • At least 2 years of administrative and practical office experience with demonstrated ability to work with a diverse constituency including students, parents, University faculty and staff, outside vendors, and the University Facilities department.
  • The ability to work in online platforms including WorkDay, Microsoft 360 programs, Microsoft Teams, and StarRez.

Nice To Haves

  • 2 years of post high school education, clerical or office management studies, or equivalent.

Responsibilities

  • Provides administrative assistance to the Area Coordinator(s).
  • Manages area office, under direction of the Area Coordinator.
  • Provides daily assistance to students regarding area housing needs and concerns.
  • Performs administrative duties including maintaining calendars, sorting and routing of mail and email.
  • Serves as receptionist, maintains operational records, orders office supplies, and arranges maintenance agreements on office equipment.
  • Checks students in and out of residence hall rooms.
  • Ensures room changes are accurate.
  • Assists in the opening and closing of the residence halls at the beginning and end of each semester.
  • Prepares reimbursements.
  • Maintains key inventory.
  • Tracks and follows work requests to facilities and housekeeping.
  • Maintains common room schedules and reservations, and prepares damage billing.
  • Occasionally coordinates non-routine correspondence providing factual information.
  • Assembles information for and drafts important and confidential correspondences.
  • May assist in production of area publications, including publicity, online handbooks, newsletters, etc.
  • Manages student payroll and may supervise student office and service desk workers.
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