Administrative Coordinator 4

State of Louisiana • Baton Rouge, LA

3d • Onsite

About The Position

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Make a difference behind the scenes in delivering timely Medicaid services! As an Administrative Coordinator 4, you’ll play an essential role in processing member correspondence, organizing and classifying important documents, and ensuring information is accurately added to member accounts. Your attention to detail and timely work will help keep cases moving efficiently and ensure Medicaid members receive the information and coverage they need. If you’re organized, detail-oriented, and ready to make a meaningful impact, we encourage you to apply!

Requirements

• Three years of experience in administrative services.
• Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Nice To Haves

• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
• Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
• Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.
• Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
• Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals.
• Demonstrating Self-Awareness: The ability to manage your personality, behavior, skills, and emotions.
• Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
• Learning Actively: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.

Responsibilities

• Sorts and processes incoming Medicaid correspondence received through postal mail, email, eFax, and other electronic sources.
• Reviews, classifies, and accurately images documents according to established document types and processing procedures.
• Transmits processed documents to member accounts within established timeframes to support timely case processing.
• Routes electronic and hard-copy documents to the appropriate member cases for attachment and further action.
• Files, archives, and maintains Medicaid documents in accordance with established procedures and recordkeeping requirements.
• Prepares and sends outbound correspondence requesting confidential information from Medicaid members or other appropriate parties.
• Monitors and prioritizes correspondence to ensure timely processing, support eligibility determinations, and help prevent delays in Medicaid coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed