Administrative Coordinator 3 (Outpatient Clinic)

State of Louisiana • Denham Springs, LA

5d • Onsite

About The Position

We are looking for an Administrative Coordinator to serve as the first point of contact in our outpatient behavioral health clinic in Denham Springs, LA. An ideal candidate will create and maintain a welcoming environment for clients and visitors and provide administrative support that keeps our front office running smoothly. This support may include a variety of clerical duties which include but are not limited to: Answering multi-line telephones and routing phone calls to the appropriate staff or taking detailed messages, Greeting clients, Notifying staff of client arrivals, Conducting check-in and check-out procedures for clients, Verifying insurance coverage, Contacting clients with appointment reminders, Processing faxes received, Entering information into an electronic health record (EHR), and Maintaining a supply of the necessary packets for both clients with scheduled appointments and walk-ins.

Requirements

• Two years of experience in administrative services.
• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
• Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
• Following Policies & Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Responsibilities

• Serve as the first point of contact in the outpatient behavioral health clinic.
• Create and maintain a welcoming environment for clients and visitors.
• Provide administrative support to ensure the front office runs smoothly.
• Answer multi-line telephones and route calls or take messages.
• Greet clients.
• Notify staff of client arrivals.
• Conduct check-in and check-out procedures for clients.
• Verify insurance coverage.
• Contact clients with appointment reminders.
• Process incoming faxes.
• Enter information into an electronic health record (EHR).
• Maintain a supply of necessary packets for clients.

Benefits

• Premium pay of $1.00/hour for hours worked performing direct patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed