Administrative Coordinator 3

State of Louisiana • New Orleans, LA

5d • Onsite

About The Position

The Louisiana Department of Health's Center for Vital Records and Statistics is seeking an Administrative Coordinator 3 to provide exceptional customer service, safeguard confidential vital records, support statewide registration partners, and contribute to one of the agency's largest revenue-generating programs. This role is ideal for a detail-oriented individual who enjoys helping others and is looking for a rewarding career with growth opportunities.

Requirements

• Two years of experience in administrative services.
• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Responsibilities

• Processes, reviews, records, and issues marriage licenses while ensuring compliance with Louisiana Vital Records laws, regulations, and agency policies.
• Provides exceptional customer service by responding to inquiries from the public and professional partners, explaining vital records services, fees, and legal requirements.
• Serves as a liaison with Clerks of Court, judges, clergy, officiants, funeral homes, hospitals, and other stakeholders by providing technical guidance on marriage and vital records registration.
• Reviews and processes paper and electronic vital event records, verifies document accuracy and completeness, resolves discrepancies, and maintains accurate records in the LEERS system.
• Assists customers requesting vital records by verifying eligibility, reviewing applications, processing requests, and safeguarding confidential records in accordance with state law.
• Maintains administrative and operational support by reconciling bank notes, managing records retention, preparing production reports, supporting inventory activities, and assisting with mail processing.
• Participates in staff meetings, completes required training, supports departmental projects, and performs additional duties as needed to ensure efficient and effective operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed