Administrative Coordinator 3
About The Position
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. The Administrative Coordinator 3 position assists Disability Determinations Examiners by receiving, screening, assigning, and disposing claims filed under the Social Security Disability and Supplemental Security Income programs. These duties require independent judgement to assist in the adjudicative process. An ideal candidate should possess the following competencies: Accepting Direction: The ability to be open and willing to follow guidance or instructions. Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions. Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change. Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Requirements
- Two years of experience in administrative services.
- Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Responsibilities
- Review cases as they arrive to ensure appropriate information is included
- Perform operations in state and federal computer systems
- Maintain electronic data systems
- Process mail and monitor mailroom equipment and supplies
- Answer telephones and answer questions based on case records
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
