Administrative Coordinator 3

State of Louisiana • Natchitoches, LA

2d • Onsite

About The Position

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Join the Economic Stability/SNAP team and help create a welcoming, efficient experience for clients while providing essential administrative support to eligibility staff. From assisting with applications and documentation to coordinating front-office operations, your work will help connect individuals and families with vital food and support services. If you’re organized, customer-focused, and ready to make an impact, we want you on our team! An ideal candidate should possess the following competencies: Accepting Direction: The ability to be open and willing to follow guidance or instructions. Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

Requirements

• Two years of experience in administrative services.
• Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Responsibilities

• Maintain an organized and efficient lobby environment to support daily office operations.
• Greet and assist clients at the reception desk, providing courteous and responsive customer service.
• Upload and organize verification documents and other pertinent information for eligibility staff.
• Assist clients with completing and submitting online applications using available kiosks.
• Register applications and ensure information is accurately recorded and processed.
• Maintain and distribute incoming and outgoing mail and other office correspondence.
• Provide administrative and customer support to eligibility staff to promote timely and accurate service delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed