Administrative Coordinator 3

State of Louisiana•Shreveport, LA

10h•Onsite

About The Position

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Make a meaningful difference in your community by helping Louisiana families access essential support. As an Administrative Coordinator 3, you’ll keep daily office operations running smoothly, assist clients with applications and services, and provide vital administrative support that allows eligibility staff to focus on delivering timely and accurate benefits. Join a team where your work directly helps individuals and families access resources that support food security, stability, and well-being.

Requirements

Two years of experience in administrative services.
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Nice To Haves

Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

Responsibilities

Maintains an orderly, welcoming, and efficient lobby environment to support positive client experiences.
Greets clients at the receptionist desk, identifies their needs, and provides appropriate assistance or directs them to the appropriate staff or resources.
Assists clients with completing online applications and navigating application kiosks to improve access to Economic Stability programs.
Registers applications and ensures application information is accurately documented and processed according to established procedures.
Uploads verification documents and other pertinent documentation for eligibility staff to access and review.
Receives, sorts, distributes, and maintains incoming and outgoing mail and other correspondence for the office.
Provides administrative support to eligibility staff by completing routine tasks and maintaining organized documentation, allowing staff to focus on timely and accurate client service.