Administrative Clerk II

Path of Life Ministries•Riverside, CA

8d•Onsite

About The Position

Performs Administrative duties assigned under the direction of the Chief Solutions Officer. Assists in the coordination of standardized workflow for operations of POLM headquarters.

Requirements

High School Diploma or equivalent required.
Proficient in Word, Excel, Adobe Acrobat, and general technical troubleshooting.
Ability to research and resolve routine IT issues independently while managing the ticketing queue.
Ability to explain technical concepts in plain, clear language to non-technical staff.
One year of experience handling medical data entry, health billing, or administrative tracking within a community-based or healthcare organization.
Strong attention to detail, precision in repetitive data entry, and clear communication skills to resolve data discrepancies with program staff.
Ability to maintain strict confidentiality.
Ability to reliably travel to off-site locations for occasional errands.
Employees operating a personal vehicle for company business must maintain a valid California Driver’s License and provide proof of automobile insurance.
Employment eligibility verification.
Successful completion of background screening.

Nice To Haves

College degree preferred.

Responsibilities

Greet and welcome clients, guests, and visitors arriving at headquarters.
Direct incoming phone calls, emails, and general communications to the appropriate departments.
Provide basic and accurate information in-person and via phone/email about the organization.
Receive, sort, and distribute daily general office communications.
Provide essential clerical and administrative support.
Process, sort, and distribute all incoming and outgoing mail.
Manage supplies for headquarters.
Assists with special projects assigned, including seasonal tasks such as audits, holiday campaigns and company-wide events.
Researches products, pricing and protocols as requested.
Assist as an onsite contact for basic IT inquiries and troubleshooting.
Serve as the contact to place vendor service calls or supply orders for printers, copiers, and scanners across all departments.
Assist with assigning and distributing equipment to employees.
Maintain an accurate equipment and technology inventory log.
Assist with equipment purchase and software research as requested.
Carry out monthly billing for our Enhanced Care Management program, limited to one contract with IEHP.
Preparing monthly billing.
Tracking and managing billing data files.
Assisting with billing reports as requested.