Administrative Claims Specialist, Operations

Plymouth Rock Assurance • Woodbridge Township, NJ

2h • Onsite

About The Position

The Administrative Claims Specialist is part of a team that provides operational and administrative support to Claims Representatives.

Requirements

• High School Diploma or General Education Degree (GED)
• 1-3 months related experience and/or training.
• Basic personal computer skills including working knowledge of Microsoft Office Suite products.
• Ability to work effectively with minimal supervision.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to multitask and work effectively under pressure.

Responsibilities

• Perform Quality Assurance on daily automated processes and either resolve issues independently or escalate them to the appropriate teams.
• Enter payment and claim information accurately into the Claims System.
• Communicate with adverse insurance carriers to obtain pertinent information or report claims.
• Manage the Repair Shop Portal and address inquiries or concerns from repair shops.
• Create and manage rental reservations between rental vendors and customers.
• Assist User Acceptance Testers by creating test claim data in test applications.
• Work within a team environment to support all team members.
• Multitask and prioritize assignments based on overall level of importance.
• Provide excellent customer service to both internal and external customers through verbal and written communication.

Benefits

• 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym and health center at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED