Administrative Associate

KONE • Grand Rapids, MI

8d • Onsite

About The Position

The Administrative Associate will perform a variety of administrative tasks related to our service branch operations including reporting, scheduling, and onboarding assistance. Your customer service mindset provides an engaging experience with internal and external stakeholders whether it is through phone calls, emails, or face to face visits. You will bring 2+ years of relevant office administration expertise and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your associates’ degree in a related field or an additional 4+ years of experience.

Requirements

• 2+ years of relevant office administration expertise.
• Associate's degree in a related field or an additional 4+ years of experience.
• Proficiency with office management tools (e.g. Microsoft Office Suite, SAP, customer relationship management, etc.).
• Ability to perform and manage multiple tasks at the same time.
• Passion for customer satisfaction.
• Ability to collaborate with all levels of the organization to achieve business goals.
• Ability to work in a fast-paced environment.

Responsibilities

• Perform a variety of administrative tasks related to service branch operations.
• Handle reporting, scheduling, and onboarding assistance.
• Provide an engaging customer service experience with internal and external stakeholders via phone, email, or in person.

Benefits

• Competitive salary
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree