Temporary Administrative Associate

Berklee College of Music•Boston, MA

About The Position

Provides day-to-day administrative, operational, and front-desk support for the Professional Writing Center (PWC) and general office areas within the PWMT Division at 150 and 155 Massachusetts Ave. Serves as a primary point of contact for student, faculty, and visitor inquiries; manages facility and supply needs and conference room bookings; and assists division leadership with administrative tasks during peak periods or staff absences. The role administers office operations and procedures at the Professional Writing Center, reception areas, and general office areas. It also supports division communications, faculty and staff information updates, front-desk coverage, equipment maintenance, and special events and projects. This is a temporary, fixed-term position. The hiring range is $28.00–$30.00 per hour, dependent on relevant experience and education.

Requirements

1–3 years of administrative, front-desk, or office operations experience.
Proficiency with Google Workspace, including Gmail, Calendar, Drive, and Docs/Sheets.
Experience with web content management tools and digital scheduling.
Strong interpersonal and written communication skills with a customer-service orientation.
Ability to work independently with minimal supervision.
Ability to manage competing tasks in a busy environment and maintain attention to detail.

Nice To Haves

Higher education or creative arts background.
Experience with Workday or similar administrative platforms.

Responsibilities

Administer, implement, and coordinate office operations and procedures at the Professional Writing Center, reception areas, and general office areas.
Order and stock supplies as needed.
Update and track changes to faculty office hours.
Update faculty and staff personnel changes in Professional Writing reception areas and online as a division content manager.
Post online announcements about department events for student majors.
Compose and distribute email and memo notifications to staff, faculty, and Chairs as needed.
Supervise front-desk student employees and provide front-desk coverage when they are unavailable.
Manage scheduling of the Professional Writing Center’s conference rooms.
Reply to and forward messages sent to the division’s general email account to appropriate staff.
Create event posters using templates designed by Digital Strategies and Communications as needed.
Refer faculty to appropriate external departments for classroom key requests, rehearsal room requests, classroom reservations, and related needs.
Submit online Physical Plant work/order forms as needed for the division.
Oversee maintenance of division copiers, printers, and fax machine at the PWC and the 2nd- and 3rd-floor faculty suites at 155 Massachusetts Avenue.
Assist with special events, conferences, and projects in the division and departments as requested by the Director.
Assist division leadership with administrative tasks during peak periods or staff absences.