About The Position

The Administrative Associate IV works under general supervision and provides advanced administrative support work. This role involves providing advanced administrative support and clinical services. The position may involve maintaining office schedules and appointments, assisting in the development of office procedures, and explaining, applying, interpreting, and communicating policies and procedures. The role also includes maintaining fiscal, administrative, and academic records, verifying and processing documents, and performing special analyses. Additionally, the Administrative Associate IV assists in planning special events, making arrangements for meetings and travel, and coordinating the maintenance of office resources. The position may also involve assisting management in the supervision of student workers and support staff. This document outlines the major duties, responsibilities, and authorities of this job, but is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Requirements

  • High school diploma or GED.
  • Four years of related experience.
  • Knowledge of word processing, spreadsheet and database applications.
  • Ability to multitask and work cooperatively with others.
  • Strong verbal and written communication skills.
  • Strong interpersonal and organizational skills.
  • Ability to work with sensitive information and maintain confidentiality.
  • Position requires on-campus, face-to-face interactions.
  • Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Responsibilities

  • Provides advanced administrative support and clinical services work.
  • May maintain office schedules and appointments.
  • Assists in the development of office procedures, including complex or specialized functions.
  • Explains, applies, interprets, and communicates policies and procedures.
  • May monitor compliance with policies and procedures.
  • Maintains a variety of fiscal, administrative, and academic records.
  • Verifies, processes, and reviews forms, reports, tables, and other documents.
  • Performs special analyses and project summaries.
  • Assists in the planning of special events including the clinic.
  • Make arrangements for meetings, appointments, conferences, and travel.
  • May set up meetings, seminars, and other special events to include facilities, equipment, and food.
  • Coordinates the maintenance of files, records, office supplies, or equipment.
  • Maintains office reference materials including online office materials.
  • May deliver, pick up, or receive cash payments, documents, supplies, or materials.
  • May assist management in the supervision of student workers and support staff including processing complex confidential matters.
  • Greets and assists clients with check-in/intake procedures.
  • Directs visitors and clients to available services or program providers.
  • Answers inquiries related to the clinic and available services.
  • Assists with processing invoices or receipts and ordering clinic supplies.
  • Creates clinical reports and provide data.
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