Administrative Associate II

State of North Carolina•5501 Executive Ctr. Dr.Ste 101 Mecklenburg, NC
•$32,500 - $49,340•Onsite

About The Position

This Administrative Associate II position is with the Division of Services for the Deaf and the Hard of Hearing and is located in the Charlotte Regional Center. This position is responsible for providing a comfortable office environment for individuals who are deaf, hard of hearing or deaf-blind.

Requirements

  • High school or General Educational Development (GED) diploma and one year of administrative experience.
  • An equivalent combination of education and experience.

Nice To Haves

  • Exceptional Customer Service
  • ability to use TTY and video phone
  • Basic knowledge of working with consumers with various degree of hearing loss.
  • Basic sign language skills is a preference, and must be willing to learn if there is no prior possession of these skills.
  • Previous office administration experience including filing, scheduling employment, drafting documents, and processing mail.

Responsibilities

  • Responsible for training regarding in-house office procedures for new staff
  • Handles end of day closing processes for the regional center
  • Knowledge of the programs and operations of the division that are essential to appropriately route visitors and callers
  • Responsible for logistics and taking minutes associated with meetings

Benefits

  • health insurance options
  • standard and supplemental retirement plans
  • NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
  • paid vacation
  • sick leave
  • community service leave
  • paid parental leave
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