Administrative Associate II

State of North Carolina

5d•Onsite

About The Position

The N.C. Department of Agriculture and Consumer Services provides services that promote and improve agriculture, agribusiness, and forests; protect consumers and businesses; and conserve farmland and natural resources for the prosperity of all North Carolinians. The Department employs approximately 2,000 employees.

Requirements

Significant knowledge of office or work unit procedures, methods, and practices.
Ability to use correct grammar, vocabulary, spelling and office terminology.
Ability to independently work with people with courtesy and tact in performing public contact duties that may be sensitive in nature.
Excellent written and oral communication skills.
Ability to maintain organization in daily workflow.
High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Responsibilities

Answering and directing all incoming calls through a multi-line telephone system.
Greeting and assisting clients with completion of necropsy submittal forms.
Data entry of client/animal information into a laboratory information system.
Sorting and distributing incoming mail.
Distributing laboratory results.
Various other duties as assigned to the administrative unit.