Administrative Associate II - (Temporary)

State of North Carolina3301 Terminal Drive Wake, NC
Onsite

About The Position

This is a temporary position with the Department of Health and Human Services, located at 3301 Terminal Drive, Raleigh, NC 27604 - Wake County. Disability Determination Services (DDS) is responsible for adjudicating disability applications under the Social Security, Supplemental Security and Medical Assistance programs. The Mailroom Clerk is responsible for sorting, opening, and distributing incoming mail and claims to the DDS. Outgoing mail/cases are reviewed, boxed for mailing, prepared for shipment and dispersed to the appropriate pick-up/receiving area. The position requires operating high speed digital printers and intelligent and non-intelligent high-speed mail insertion equipment to process customer documents in a fast-paced production environment with daily timelines. Mail procedures require adherence to USPS regulations and federal privacy regulations. The mailroom clerk must verify accuracy, perform troubleshooting, and correct incoming work in process. The mailroom clerk must set up and operate inserter equipment with precision, meet production targets and goals, and adhere to company's operational and safety policies and guidelines.

Requirements

  • High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.
  • Demonstrated ability to exercise attention to detail in work tasks.
  • Demonstrated experience in switching between multiple tasks.

Nice To Haves

  • Operating print shop monitoring printers
  • Running a mail folding machine
  • Running postage
  • Handling incoming mail to help accommodate for the high volume of mailings done by our division.

Responsibilities

  • Sorting, opening, and distributing incoming mail and claims.
  • Reviewing, boxing, preparing for shipment, and dispersing outgoing mail/cases.
  • Operating high speed digital printers.
  • Operating intelligent and non-intelligent high-speed mail insertion equipment.
  • Verifying accuracy, performing troubleshooting, and correcting incoming work in process.
  • Setting up and operating inserter equipment with precision.
  • Meeting production targets and goals.
  • Adhering to company's operational and safety policies and guidelines.

Benefits

  • Health insurance coverage under the High Deductible Health Plan (HDHP) may be available for temporary employees working an annual average of 30 or more hours per week.
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