Administrative Associate II, Airline Operations Support

UPS•Anchorage, AK

12d•Onsite

About The Position

Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Summary: Provide Administrative support to the ANC Chief Pilot Office and crewmembers based in Anchorage, AK.

Requirements

Familiarity with UPS Airline Operations.
Strong skills in MS Excel, MS Word, and MS Outlook.
Must be able to work independently.
Valid driver’s license.
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

High emphasis on attention to detail and professional communication with crew scheduling, passport/visa expeditor, ACP’s, crewmembers, and international gateways.
Maintain ramp driving qualification.
Excellent communication skills, both verbal and written.
Problem solving skills.
Strong conflict management skills.
Must be a team player.

Responsibilities

Answer phones, generate and respond to correspondence.
Facilitate jumpseats and catering.
Distribute mail and maintain Assistant Chief Pilot (ACP) files.
Retrieve and analyze data from various computer systems to provide ACP’s with information about crewmember schedules, crewmember visas and passports, leaves of absences, etc.
Interface with ACP’s, Flight Operations, crewmembers, human resources, and other local departments, as well as staff from other gateways.
Process crewmember passport and visa requests, interfacing with our expeditor, ACP’s, Crew Scheduling, and SDF Flight Administration.
Process jury duty notices for ANC crewmembers.
Process Leaves of Absences at ACP direction.
Process catering reports and other duties associated with crew catering.
Check in jumpseaters on UPS Flights.
Maintain files in pilot crew room to provide flight operations forms necessary to the ANC Gateway.
Audit forms and files for supply and currency.
Post bid awards, safety bulletins, and UPS memos.
Order office supplies and perform other miscellaneous duties.
Escort jumpseaters, visitors, repair personnel, and other vendors as needed.