Administrative Assistant

Virginia Information Technologies Agency•Chesterfield, VA

1d•$0 - $47,255•Onsite

About The Position

This position provides administrative and clerical support for the Hospitality Management Department's leadership, faculty, students, and maintenance of programmatic accreditation, including documentation. It also serves as a liaison between internal offices, vendors, contractors, and external affiliates. The role oversees the Hospitality Management Department's physical facility activities and special projects, program recruitment and marketing initiatives, as well as special event and meeting planning. The position takes full responsibility for work study employment and supervision. The Hospitality Management Program is dedicated to providing students with a high-quality education that equips them with the skills and knowledge necessary for success in the hospitality industry. Increasing student enrollment is a key priority to support the program's growth and impact. A central goal of the program is to develop competent managers and leaders who can excel in various sectors of hospitality, including hotels, restaurants, and tourism. Maintaining the accreditation process is essential to upholding academic standards, guaranteeing that the curriculum remains aligned with industry expectations and best practices.

Requirements

Knowledge of administrative and office operations in higher education.
Familiarity with university and Virginia policies related to travel, procurement, and finance, or ability to learn quickly.
Proficiency in Microsoft Office and standard office systems; ability to learn new platforms and enterprise systems (e.g., Chrome River, eVA, Banner or similar).
Strong organizational and time‑management skills with attention to detail and accuracy in recordkeeping.
Effective written and verbal communication and interpersonal skills.
Ability to provide professional, responsive customer service.
Ability to handle confidential information with discretion and sound judgment.
Ability to coordinate meetings, events, and program activities.
Ability to manage multiple tasks, problem‑solve, and adapt to changing priorities in a fast‑paced environment.
Ability to work independently and collaboratively as part of a team.
Demonstrated professionalism, reliability, and strong work ethic.
Experience with office management functions, including scheduling and records management.

Nice To Haves

Associate’s degree in business administration, office administration, hospitality management, or a related field preferred.
Demonstrated experience providing administrative or office support in a professional setting.
Experience in a higher education environment preferred.
Experience supporting financial, travel, or procurement processes preferred.

Responsibilities

Administrative and Office Operations Management
Customer Service & Stakeholder Engagement
Financial, Travel and Procurement Coordination
Academic & HR Administrative Support
Event, Program, and Facilities Coordination

Benefits

Optional Retirement Plan (ORP) with immediate vesting, portability, and investment choice
Virginia Retirement System (VRS) with defined benefit pension and lifetime monthly income
457 Deferred Compensation Plan (DCP)
403(b) (TIAA)
Comprehensive medical & dental plans
Employee Assistance Program
Paid annual and sick leave
Paid state and federal holidays
Employer-paid life insurance
Flexible Spending Accounts
Public Service Loan Forgiveness eligibility