Administrative Assistant - Clinical Administration Services

Tuba City Regional Health Care Corporation•Tuba City, AZ

23h

About The Position

Provides professional, high-level administrative support to the Chief Medical Officer (CMO), the CMO’s designee, Clinical Services, and reporting departments. The role supports special and ongoing projects, responds to routine and non-routine correspondence, handles confidential and sensitive information, and interacts with internal contacts, external callers, employees, and visitors. Administrative work includes word processing, filing, financial record keeping, spreadsheet preparation, meeting and conference coordination, meeting minutes, obtaining supplies, direct mailings, hospital verifications for providers, and tracking providers’ expiring certifications, as well as other assigned clerical duties. The position requires a high school diploma or GED and at least two years of experience in a fast-paced office environment. The employee must manage competing tasks and deadlines, communicate effectively, use Microsoft Office, and demonstrate professional judgment, reliability, customer service, and the ability to work with people across disciplines. Work is mostly sedentary, with frequent walking and prolonged computer and keyboard use. The role may involve occasional physical activity, exposure to infectious disease or other environmental hazards, and frequent periods of stress and interruptions. Navajo Nation, Hopi Tribe, and San Juan Southern Paiute Tribe members who meet the position’s qualifications receive hiring and employment preference under the Navajo Preference Employment Act. Secondary and tertiary preferences may apply as described in the posting.

Requirements

High school diploma or GED.
At least two years working in a fast-paced office environment, with demonstrated ability to manage and prioritize multiple tasks and demands while meeting deadlines.
Satisfactory performance in current and prior employment, supported by positive references addressing working relationships, customer service, working with people across disciplines, ethical standards, reliability, and dependability.
Excellent written and verbal communication skills.
Ability to work on multiple projects simultaneously and multitask as needed.
Advanced working knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Access.
Successful background and reference checks, including satisfactory employment references from authorized representatives of past and current employers.
Successful completion of fingerprint clearance requirements, physical examinations, and other screenings required by TCRHCC.
Submission of complete and accurate employment-related documents and information, without false, misleading, or incomplete information.
Ability to meet the physical and mental demands of the role, with reasonable accommodation as applicable, including prolonged sitting and computer use, frequent walking, and managing interruptions, stress, and multiple priorities.

Responsibilities

Greet and assist employees and visitors professionally, answer questions, provide appropriate forms, answer and redirect multi-line phone calls, and take messages or respond to routine and non-routine inquiries.
Coordinate with associated departments to provide phone coverage as needed.
Work independently or as part of a team on recurring and special projects requested by the CMO or designee, clarifying and carrying out the role needed to meet office, department, and organizational objectives.
Schedule and organize meetings, travel, educational training, conferences, and timekeeping activities; take meeting minutes and manage travel and training expense reports.
Assist with onboarding and organizing the volunteer workforce for the medical staff administrative office.
Prepare and format correspondence, memos, charts, tables, graphs, and business plans; proofread and edit documents for accuracy, spelling, grammar, and layout.
Establish, maintain, and update Clinical Services filing systems and organized electronic and hard-copy records; retrieve information as needed.
Create spreadsheets to track financial, clinical, and personnel data, and assist with executive-level reports and visual presentations for the TCRHCC Board of Directors, Tribal and community correspondence, and outside business groups.
Remain flexible and coachable when learning processes and adapting to change; follow direction and uphold TCRHCC’s mission, vision, policies, and procedures.
Wear required PPE while on duty and safely complete PPE donning and doffing and disposal procedures.
Complete training in routine cleaning and decontamination processes for surfaces contaminated by communicable disease.
Perform other duties assigned within the Administrative Assistant Scope of Work.