Administrative Assistant

Brio Living Services • Muskegon, MI

9d • $17 - $22 • Onsite

About The Position

Join our team as an Administrative Assistant and play a key role in creating a warm, welcoming environment for older adults, their families, and the nonprofit organizations that serve them. This position combines customer service, administrative support, and community engagement, offering the opportunity to make a meaningful impact while helping ensure smooth day-to-day operations and an exceptional visitor experience.

Requirements

• High School Diploma or equivalent, required.
• Must possess current CPR certification by AHA or be willing and able to obtain as offered by LifeCircles.
• Reliable transportation and a current valid Michigan's driver's license.
• Excellent communication skills with individuals of all ages, especially the geriatric population.
• Highly organized and self-directed professional with strong critical thinking, problem-solving, flexibility, creativity, and a commitment to maintaining high ethical standards.

Nice To Haves

• Two to three years of relevant office experience, preferred
• Associate’s degree, preferred.

Responsibilities

• Greet and assist visitors, participants, and staff from a variety of on-site non-profit agencies in a courteous and professional manner.
• Answer and direct incoming phone calls promptly and politely, efficiently routing inquiries to the appropriate organization within the building.
• Maintain a clean, organized, and welcoming reception area and shared multi-agency office spaces.
• Receive deliveries and manage incoming/outgoing mail distribution for all tenant organizations.
• Perform general administrative and secretarial duties to support diverse team members and multi-departmental operations across the building.
• Maintain accurate records of visitor interactions and building-wide communications.
• Manage shared office filing systems and ensure cross-agency documents are organized and securely accessible.
• Take inventory of shared office supplies and coordinate restocking as needed.
• Operate standard office equipment including computers, fax machines, copiers, and printers utilized by the building's various agencies.
• Become proficient in the use of relevant business software, multi-line phone systems, and internal tracking systems.
• Monitor the main entrance and shared areas, reporting suspicious individuals or information to the appropriate administrative authority promptly to ensure a safe environment for vulnerable participants and staff.

Benefits

• Tuition assistance programs and educational scholarships.
• Wellness Program & Reimbursement – reimbursed $120 a year!
• Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – employer contributions.
• Daily Pay
• 6 Paid Holidays and 2 Floating Holidays.
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED